I think Steve's forum has a thourough thingy like that when you go to ask a question.
He also has Google tags. They would be a handy addition to this site.
You mean those tag things you fill out when you make a new post?
I, personally, think those are the most annoying things on earth. They are inconvenient for new users, and they take too long.
Zylstra...
What tag things are you referring to?
On my site...I have setup a Support Request Form for all users to fill out if they're not quite sure where to post. This is optional...and only used if a user is unfamiliar with posting...however, it does make it easier for the user as well as staff.
New users also have the ability to fill out System Spec fields that are displayed in a drop down menu under their usernames as to make it easier for staff to determine information about the users computer. These fields, too, are optional and not required...however...it's a nice addition and not a requirement for registration.
Lastly...the Google tags that were referred to are vBCode used to encapsulate certain words or phrases to help "newbies" learn how to use the search engine. The Google tag is available within the user's posting and private messaging editors.
Still...I'm a little confused as to which tags you refer...
-Steve