online trouble

[MRH31286]

hello i have a fairly new laptop running windows vista

i can connect to the internet and aim but that is it

i cant connect to itunes store, online poker or anything else that requires connecting to the internet

i have all these programs checked to be allowed in my firewall but they still dont work

any help would be apreciated
thank you

-mike

[Comp Guy]

Can you browse websites? What type of connection are you using? What protection do you have?

[MRH31286]

i can browse websites that works fine
im using a network connection at my college its fast cable
and im protected by norton antivirus
and have the firewall set to allow everything i want to use

[Comp Guy]

When you first connected to the college network, an option should've come up to choose one of three types of locations and protection for the connection: Home, Work, and Public. Which did you choose?

[MRH31286]

i dont remember it did come up tho..what should i choose? and how do i change it?

[Comp Guy]

I cannot quite remember how to do this, so there are different things you can try. First, go to your Windows Firewall and see if there are settings there that you can change, then go to network connections in the control panel and check the settings there.

Oh and make sure that if you do changet the settings, your computer is properly protected. Because if you change the settings it will be less secure. So be sure that Norton and Vista are updated, and you can also download and run Ad-Aware for extra protection.

[Zylstra]

You may consider running Windows Updates by clicking Start> Control Panel> Security> "Check for Updates"

Install any updates that are on the list. This should update the Windows firewall, and fix any problems with it.