Really need help!

[pattiepicc]

I am having a problem with my computer!
my husband ran a new virus program the other day called Kaspersky
since runing the program my computer is having a LOT of problems
none of my games work any more not even the ones that I played 30 min before
he ran the program!
Also I can download things to my computer but I can't open the programs
these are small every day things like new webshot photos for my desk top
a program that I have used with out problems for over 10 years now!

I am running XP and use mozilla firefox

How do I find out what Kaspersky "thought" was a virus and put it back!

I have tired restore but that doesn't work it won't let my computer roll back to even
the checkpoint that I set up 1 hr before he ran the scan!

Is there any thing I can do with out just chuckiing it all and formating my
computer and starting again from scratch??

IF you need any other information please contact me

[patio]

Kaspersky shouldn't have gotten rid of anything it wasn't supposed to...
But if it was a very deep infection you never know.
One thing you can try in the meantime is go to Start/Run and type in sfc /scannow and hit Enter...have your XP CD handy as it will ask for it.

If this does not help post back and we'll go over a repair install of XP...

[pattiepicc]

Patio
Thanks for getting back sooo fast!
But I don't have an XP CD I bought a cheap HP from wal-mart 4 years ago and
XP was pre-installed it came with NO disk of any kind

So now what?

[patio]

I'd suggest seeing if you can borrow one from a friend...you will need it if you neeed to do any repairs.
The versions have to match i.e. Home or Pro.
Good Luck and let us know...

[street1 (RIP)]

Patio
Thanks for getting back sooo fast!
But I don't have an XP CD I bought a cheap HP from wal-mart 4 years ago and
XP was pre-installed it came with NO disk of any kind

So now what?

Did it have the option to make a one time set of restore disks ?
Do you have your owners manual?

Anyway read this link-->Link

[pattiepicc]

Patio
I ran the Start/Run and type in sfc /scannow and it ran then just went off.. didn't say if I had any errors or if every thing was fine so....
it makes me think that if it didn't show any errors that I more then likely not missing files.... something some where must have been clicked off.... such as allow downloads to install ect but I don't have the first clue where to look on my computer....
Also IF something was turned off do I need to go to each users and turn them back on... we have 3 users on this computer one for me one for hubby and one for the kids to play games on....

Street1 I do have restore disk but.... nothing will install on my computer at all! it will let me put any thing in any file I want it just won't let me unpack it or run it or install it!
Games I have played for years that were WinRAR files will no longer play and when I try to install them again I get an error that says sorry but X has encountered a problem and need to close ..... send error report

Error signature
AppName: Winrar.exe     AppVer: 3.70.0.0  ModName: unknown
ModVer: 0.0.0.0      Offset: 1000139b

[street1 (RIP)]

Have you tried restore in safemode?Try that but, first choose "Last Known
Good Configuration"on safemode boot.

Also,read the below link.

http://www.pcstats.com/articleview.cfm?articleid=1643&page=3