AVG Damaged... What now?

[dairyman]

Hi,

I am running Windows XP Home Edition SP2.
I recently was updating AVG 7.5 Free Edition, and I received the following error:

Update was unsuccessful.
Can not initialize the update interface. Installation of AVG Free Edition is probably damaged. Please reinstall AVG Free Edition.

So I did just that.
After I tried to "reinstall" it, I received Error 5... again.

I don't think the firewall is causing any problem.
I have all permissions to services and files.
I am logged on as an Admin.

Hard Drive is not damaged.

So just what do I do now ??
Any idea? 

[The Saviour]

Have you tried downloading, installing and running CCleaner?

You may not want to install the Yahoo Toolbar that comes with it...untick the option to install it when installing CCleaner.

Here's a link to CCleaner:  http://www.ccleaner.com/

[The Saviour]

Update:
Uninstall AVG first...then...

Once you've ran CCleaner...for "Issues" and used the "RunCleaner"...

Try re-installing AVG.

[patio]

http://www.computerhope.com/forum/index.php/topic,43576.0.html
http://www.computerhope.com/forum/index.php/topic,43344.0.html
http://www.computerhope.com/forum/index.php/topic,43529.0.html

Judging by these if this is the same machine i think you need to make sure that hard drive will run and do a clean install of everything...

[dairyman]

Update:
Uninstall AVG first...then...

Once you've ran CCleaner...for "Issues" and used the "RunCleaner"...

Try re-installing AVG.

When I install AVG, i get "Error 5: Access Denied".

[kuszmania9999]

hmm, everyone seem like avg ???they dying for it huh
well, i like using avira more then avg but its your choice.
http://www.free-av.com/

[dairyman]

hmm, everyone seem like avg ???they dying for it huh
well, i like using avira more then avg but its your choice.
http://www.free-av.com/

Yes, but surely that will rely on services too, right? Because that is where "error 5" starts.

[kuszmania9999]

so, if waiting long enough at this forum and the prob still not solve, formating the hdd will be the last choice, till then...waiting for the ideas
Good luck

owh, you just mention when you un-install avg the error 5: access denied show up?
are you the admin?

[patio]

What services have you "tweaked" or disabled ? ?

[dairyman]

What services have you "tweaked" or disabled ? ?

Help and Support
Automatic Updates (I had problems, mind you.)
Computer Browser (Not on a network)
Wireless Zero Configuration
Messenger (Those stupid pop ups)
Alerter
ClipBook
Human Interface Device Access
Net.Tcp Port Sharing service
NetMeeting Remote Desktop Sharing
Network DDE
Network DDE DSDM
NT LM Security Support Provider
Performance Logs and Alerts
Portable Media Serial Number Service
Routing and Remote Access

All of those are disabled.

[dairyman]

so, if waiting long enough at this forum and the prob still not solve, formating the hdd will be the last choice, till then...waiting for the ideas
Good luck

owh, you just mention when you un-install avg the error 5: access denied show up?
are you the admin?

Um, read the 11th line in my post...

[dairyman]

Gee, I hope the forum hasn't died...

[patio]

http://www.computerhope.com/forum/index.php/topic,43576.0.html
http://www.computerhope.com/forum/index.php/topic,43344.0.html
http://www.computerhope.com/forum/index.php/topic,43529.0.html

Judging by these if this is the same machine i think you need to make sure that hard drive will run and do a clean install of everything...

Services have what's known as dependencies...in other words even though you have disabled what you think you do not need it may affect another service that you do need...they rely on other services to run properly.

[dairyman]

I ran a clean install of XP and it works.

Thank you.