Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Can a Windows reinstall save data?  (Read 2172 times)

0 Members and 1 Guest are viewing this topic.

stumble

    Topic Starter


    Beginner

  • me(mother) and my daughter (left)
  • Experience: Experienced
  • OS: Windows 7
Can a Windows reinstall save data?
« on: October 11, 2007, 05:41:47 AM »
My old genealogy computer crashed this morning. I would like to save the data.  The Windows CD has a repair option, but it asks for a password, which I didn't set and don't have.   

I put in the System Mechanic rstore disk but I have to ckick a button to start it and I can't click anything.

The 5 restore floppies from the  Windows wep page don't do anything  without the running the Windows CD as well.

What else can I do to kick start this computer?

Sandy

patio

  • Moderator


  • Genius
  • Maud' Dib
  • Thanked: 1769
    • Yes
  • Experience: Beginner
  • OS: Windows 7
Re: Can a Windows reinstall save data?
« Reply #1 on: October 11, 2007, 07:54:28 AM »
The HDD doesn't have to be able to boot to Windows to retrieve the data...the safest method right now would be to remove the drive and hook it up as a slave drive in a working machine with a burner.
Retrieve and burn to CD whatever data you need.
There is a repair method to re-install Windows but the risk of data loss is still there so try the above method first.
" Anyone who goes to a psychiatrist should have his head examined. "