I have a windows xp ., and recently switched internet service to att/yahoo and
when trying to download the antivirus protection online(from same internet provider ) I get to the install page. it jumps to a window where it says: unable to navigate the webpage. I am conected to the internet, I have checked all connections., and last two times I tried to correct the problem with tech.support , I guess they do not have an idea since they have not been able to help me so far. I know I can buy it , but since is free with the package . I did have norton before but I made sure I uninstalled it before trying to install the yahoo software.