Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Help!  My computer constantly restarts!  (Read 7649 times)

0 Members and 1 Guest are viewing this topic.

letsdance

  • Guest
Help!  My computer constantly restarts!
« on: December 12, 2004, 02:48:55 PM »
Hello,
 
  Yesterday when i was rebooting my computer after installing some software my computer boots up to my desktop, but before everything loads it restarts itself and it just keeps doing this.  Is this a virus or a hardware problem.  Any help would be much appreciated.  If it matters I had AVG up and running at the time...please help, it's the end of the semester and I need my computer!

Neil



    Expert
  • Fear me Track. Noone can escape my wrath.
  • Thanked: 3
    Re: Help!  My computer constantly restarts!
    « Reply #1 on: December 12, 2004, 03:10:03 PM »
    What software did you install?

    Try to get into safe mode. When your computer boots up keep pressing F8 and select safe mode. Does this work?

    What operating system is this?

    letsdance

    • Guest
    Re: Help!  My computer constantly restarts!
    « Reply #2 on: December 12, 2004, 05:21:17 PM »
    my operating syster is windows XP and the virus guard I use is the free version of AVG, and I just updated it yesterday before the whole restarting thing kep happening.  Someone else told me to try to use an online free virus scanner, would that be a good idea?

    letsdance

    • Guest
    Re: Help!  My computer constantly restarts!
    « Reply #3 on: December 12, 2004, 05:21:39 PM »
    oh, and the software I installed was Daemon Tools

    Flame

    • Moderator


    • Prodigy

    • Think, dream, see, be... Everything.
    • Thanked: 6
      • Yes
    • Certifications: List
    • Experience: Guru
    • OS: Other
    Re: Help!  My computer constantly restarts!
    « Reply #4 on: December 12, 2004, 06:59:43 PM »
    Trojan

    [glb]Flame[/glb]

    letsdance

    • Guest
    Re: Help!  My computer constantly restarts!
    « Reply #5 on: December 13, 2004, 10:50:03 AM »
    I ran the virus scanner I have and it says I don't have any viruses, and since I can only start my computer in safe mode, how can I get a new virus scanner to search for this trojan?  Do you thik Daemon Tools is the Trojan?

    letsdance

    • Guest
    Re: Help!  My computer constantly restarts!
    « Reply #6 on: December 13, 2004, 11:09:13 AM »
    I also turned off auto restart when windows crashes (or whatever it's called) and I got the following error:

    Stop: oxoooooo8E (0xC0000005, 0xF86D7A72, 0xB9F8715c, 0x00000000)

    CDR_xp.sys- Adress F86D7A72 base at F86D6000, Date stamp 3bc7333d

    Can anybody tell me what this means?

    Neil



      Expert
    • Fear me Track. Noone can escape my wrath.
    • Thanked: 3
      Re: Help!  My computer constantly restarts!
      « Reply #7 on: December 14, 2004, 02:13:35 PM »
      Try uninstalling that program. Then we will know. You could try reinstalling Windows.

      letsdance!

      • Guest
      Re: Help!  My computer constantly restarts!
      « Reply #8 on: December 14, 2004, 06:57:32 PM »
      I tried to uninstall it but since I can only start my computer in safe mode it won't let me use the windows unistall utility, but I did delete the program but there still hasn't been any effect...I think I may just have to get someone to fix it for me...

      merlin_2

      • Guest
      Re: Help!  My computer constantly restarts!
      « Reply #9 on: December 15, 2004, 02:04:03 AM »
      Do you thik Daemon Tools is the Trojan?  no>http://www.cd-rw.org/software/cdr_software/cdr_tools/daemon_tools.cfm
      -----------------------------------------------------------------------
      CDR_xp.sys- Adress F86D7A72 base at F86D6000, Date stamp 3bc7333d
      ------------------------------------------------------------------------
      have you tried to make a cdboot disk? this will help you in the future iso recorder >http://isorecorder.alexfeinman.com/isorecorder.htm   try a repair>http://www.michaelstevenstech.com/XPrepairinstall.htm
      « Last Edit: December 15, 2004, 02:28:21 AM by merlin_2 »

      LetsDance!!

      • Guest
      Re: Help!  My computer constantly restarts!
      « Reply #10 on: December 15, 2004, 08:51:00 AM »
      I don't think that daemon tools is the trojan.  I downloaded a version of homeworld 2 from suprnova.org, installed it just fine and was going to use that to mount it, but then this whole crashing thing happened.  Are there any known trojans or virus' out there that do this sort of thing?  I think if it comes down to a re-install of windows i'm just going to have someone else do it, because I don't trust myself...