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Author Topic: Help.. Windows not rebooting..  (Read 2971 times)

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exfusionx

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Help.. Windows not rebooting..
« on: October 26, 2007, 04:48:20 PM »
Ok, so I was playing World of warcraft on my computer, and all of a sudden my computer froze. So, I restarted and then when Windows would start loading, it would flash to a blue screen, then back to a black screen with these options:

Sorry for the inconvenience, but Windows could not start successfully, a recent hardware or software change may have caused this.

If your computer stopped responding, restarted unexpecdly, or was automatically shut down to protect your files and folders and folders choose Last Known Configuration to revert to the most recent settings that worked.

If a previous startup attemp was interrupted due to a power failure or because the power failure or because the power or reset button was pressed or if you aren't sure what caused the problem, choose start windows normally.

Safe Mode
Safe Mode Networking
Safe Mode Command Prompt

Last Known Good Configuration (your most recent settings that worked)

Start Windows Normally

None of them work, so I do Last Known configuration and press F8. None of those work. So I do disable automatic restart at system failure.

So, I can read the blue screen, which says:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps;

Disable or uninstall any anti-virus, disk defragmentation or backup utilities, check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical Information

***STOP: 0x000000024 (0x00190203, 0x8676E2B8, 0xC0000102, 0x00000000)

I tried everything but nothing worked.
Help

patio

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Re: Help.. Windows not rebooting..
« Reply #1 on: October 26, 2007, 05:08:42 PM »
This is from a heavily fragmented HDD. Were you able to run chkdsk /r as suggested ? ?
You may want to DLoad and run the HDD manuf. diagnostics on that drive as well available free at the manuf. website.
" Anyone who goes to a psychiatrist should have his head examined. "

exfusionx

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Re: Help.. Windows not rebooting..
« Reply #2 on: October 26, 2007, 05:11:28 PM »
No, I can't do ANYTHING. When windows starts loading it doesn't load. It goes to the blue screen and back to the black screen. I also can't run anything, because I can't get into my computer, only 3 screens are showing during the reboot process, the blue screen, black screen, and windows loading screen. Then after that, it restarts.

patio

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Re: Help.. Windows not rebooting..
« Reply #3 on: October 26, 2007, 06:21:16 PM »
You will need a Windows XP CD to run the Recovery Console and try and rescue things...
It needs to be the same version and Service Pack that you have.
" Anyone who goes to a psychiatrist should have his head examined. "

dahlarbear



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    Re: Help.. Windows not rebooting..
    « Reply #4 on: October 27, 2007, 09:40:03 AM »
    If you don't have a Windows XP Setup CD but have a floppy drive, you can use the Windows XP Setup boot disks (six floppy disk set).  This assumes you have access to the internet and a working Windows PC with floppy drive to create the six floppy set.  Either method will give you access to the Window XP Recovery Console.

    Within the first link there are separate sublinks for each version of Windows XP; original, SP1, SP2.  The second link describes how to boot into Recovery Console.

        http://support.microsoft.com/default.aspx?scid=KB;EN-US;q310994&ID=KB;EN-US;q310994

        http://support.microsoft.com/kb/307654