Do you use an actual USB hub on your computer? (Through any communications port?)
Or have you ever added one yourself?
Solutions:
If its a external USB hub, connect its power adapter
If the above solution does not work, or if you have an internal USB hub, check your drivers (Right click My Computer, click "Properties", click "Hardware", click "Device Manager", search for any devices with a question mark or exclamation mark, double click them, and tell us what the status says)
If that still doesnt work, and it is external, try disconnecting it, shutting down, starting up, and connecting again