Slow computer drivin me maaaadddd >:(

[SimonA]

This last month my laptop started to get slower. It takes longer to start up. Also even when im not using it i can hear the hard disk working. I just ran Hijack this and saved a log. Here it is :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:01:16, on 16/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\WINDOWS\system32\TDispVol.exe
C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE
C:\WINDOWS\vVX6000.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
C:\MATLAB7\webserver\bin\win32\matlabserver.exe
C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure Internet Security\FSGUI\fsguidll.exe
C:\Program Files\F-Secure Internet Security\FSAUA\program\fsaua.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\F-Secure Internet Security\FSAUA\program\fsus.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Toshiba\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.howstuffworks.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\System32\ZCfgSvc.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TDispVol] TDispVol.exe
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure Internet Security\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [VX6000] C:\WINDOWS\vVX6000.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1191860420625
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
O23 - Service: MATLAB Server (matlabserver) - Unknown owner - C:\MATLAB7\webserver\bin\win32\matlabserver.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

--
End of file - 7752 bytes


Can you please suggest something ?? 

Thanks beforehand.

Simon

[evilfantasy]

Open HijackThis and select Do a system scan only
Place a check mark next to
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

Click Fix checked.

The log shows no malware. Have you tried doing system maintenance? CCleaner, defrag, CHKDSK. Windows Updates.

Also even when im not using it i can hear the hard disk working.

Shut it down. Laptops get hot enough as it is. Heat can cause problems.

[Broni]

You have a lot of startups, though. It MAY be another reason for your laptop slowing down.
Let me see, which ones are necessary...

[Broni]

*** With HijackThis, you should fix the following:

- O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
(This Spyware is an event monitor. Realtek is using this program to obtain information about their customers.)



*** In msconfig, you can safely "uncheck":

- O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe (unless, you really use it on daily basis)

- O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
(Touchpad configuration tray icon for Toshiba laptops. Available via Start -> Settings -> Control Panel)

- O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe (unless, you use it often)
(Toshiba Virtual Sound on a notebook. Can also be launched from Start -> Programs -> Toshiba -> Utilities)

- O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
( CTFMon is involved with the language/alternative input services in Office XP. If you use it, leave it alone)

- O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
(if you use MSN Messenger a whole day in, and out, leave it)


What are your laptop specs, anyway?

[SimonA]

First of all thanks a lot for your interest

Evilfantasy, i did a defragment and a disk cleanup. I dnt know exactly what the other 2 are... Can you explain a bit please.

Broni my laptop has a 2.2GHz Dual Core CPU, 1GB of ram and i am running windows XP PRo. I Dont think it should be this slow...

Bdw, is F-Secure a reliable anti virus ?

[kuszmania9999]

we here always use avg anti virus for virus protection and s&d as a spy ware protection, but i much more prefer using avira anti virus.

http://free.grisoft.com/doc/5390/us/frt/0
http://www.safer-networking.org/
http://www.avira.com/en/download/index.html

i agree with broni, reducing startup files making the pc much more faster, but remember to keep you antivirus and anti spy ware turn on.An anti spyware scan in every week (atleast) are good, using stinger or super anti spyware in safe mode.

http://vil.nai.com/vil/stinger/
http://www.superantispyware.com/
 

[evilfantasy]

Yes F-Secure is an excellent antivirus.

Go to Start > Run type CHKDSK and cklick OK

That will scan your disk for any errors and correct any that may be found.

CCleaner http://www.ccleaner.com/download is a good, safe drive and registry cleaner.