Author Topic: Steam connection lost - Please help (Read 11985 times)

FilluX · « **on:** November 21, 2007, 04:06:06 PM »

Hi guys!

About a week ago when i was about to play Cs 1.6 i went to the same server i always go to, and after a few minutes i got an error message

"Steam Connection Lost"

First i thought that it was some kind of ordinary lagg, so i went back to the server, but it happend again and again, on every different server i went to.

Now that has happend everytime ive wanted to play since then.

Yes i have re-installed it, still the same.
No there are no new updates available
Yes i have tried restarting steam and try again, not working.

Now i have a 4mb internet, connected to wireless modem with a 20 meter cable.

I have played this game for about 2 years, first time this happends...

Any solutions?!

Thanx in advance!

FilluX

Carbon Dudeoxide · « **Reply #1 on:** November 22, 2007, 04:36:27 AM »

Try unplugging the modem and plugging it back in after 10 seconds.

FilluX · « **Reply #2 on:** November 22, 2007, 12:00:32 PM »

That helped for about an hour :/ now its the same thing

Deerpark · « **Reply #3 on:** November 22, 2007, 12:13:28 PM »

Your computer is connected directly to the modem? You don't have a router in between or any other networking equipment?
If you don't it could be a problem with the modem, or your ISP. It could even be a problem with the cable, although I would think the connection problems wouldn't be isolated to just Steam then.

Broni · « **Reply #4 on:** November 22, 2007, 12:53:25 PM »

Get TCP Optimizer: http://www.speedguide.net/downloads.php
Put a "tick" into "Optimal settings", click on "Apply Changes".

FilluX · « **Reply #5 on:** November 22, 2007, 03:24:31 PM »

Its directly to the modem.

The TCP thing might have worked, i went playing, and got disconnecten after aprox 5 min but then went back to same server and nothing happend for 15-20 minutes, strange...

But if i have a 4mb internet, what do i set the connection speed to in TCP?

Thanx

Broni · « **Reply #6 on:** November 22, 2007, 03:45:41 PM »

You may set it up to 5-6 MB

FilluX · « **Reply #7 on:** November 23, 2007, 03:50:51 AM »

So i set the slider to 6000 kbps?

Broni · « **Reply #8 on:** November 23, 2007, 09:52:52 AM »

...and?

Carbon Dudeoxide · « **Reply #9 on:** November 23, 2007, 08:55:52 PM »

Quote from: Deerpark on November 22, 2007, 12:13:28 PM

Your computer is connected directly to the modem? You don't have a router in between or any other networking equipment?

My mistake, I have mine connected to a router.
At least it worked for FilluX

gamemar · « **Reply #10 on:** November 24, 2007, 08:22:36 AM »

try this

please exit Steam and delete the following files from your Steam directory:

Steam.dll
SteamUI.dll
ClientRegistry.Blob
By default, the files may be found at C:\Program Files\Valve\Steam\ or C:\Program Files\Steam\ (the location on your machine will vary if you specified a different installation folder, or if you have moved your Steam installation).

FilluX · « **Reply #11 on:** November 24, 2007, 02:48:50 PM »

Well i have tried all of you guys recommendations, nothing have worked... :S

other ideas?

thanx btw for the replys

Broni · « **Reply #12 on:** November 24, 2007, 02:55:36 PM »

Download HijackThis:
http://www.snapfiles.com/get/hijackthis.html
and post its log at Computer Viruses and Spyware forum.

CBMatt · « **Reply #13 on:** November 27, 2007, 08:28:41 AM »

Sadly, Steam has been having a lot of connection issues lately since releasing the latest update and I suspect it may be due to one of their servers being faulty. It's causing quite a few problems for dial-up users and a lot of lower-end broadband users. I would suggest contacting their support or stopping by their forums, but they've got to have some of the worst service I've ever encountered.

Are you running Steam in Offline Mode by any chance?
If you completely uninstall Steam and delete all of the files and then reinstall, are you able to update Steam without any problems?
Have you installed any new software recently? Many programs interfere with this programming nightmare.
Are your modem drivers up to date?

FilluX · « **Reply #14 on:** November 29, 2007, 04:03:27 PM »

OK thanx. Now:

I dont think my broadband is low-end (4 mb ) (max dl rate about 480 kb/s
Nope not steam offline
I have uninstalled steam and all the files, and yes it can update normally.
Lates was probobly Norton Internet Security 2008 (but the firewall isnt the problem, i have put that it does not stop anything that has to do with steam or cs)
I dont know about the modem drivers :/

CBMatt · « **Reply #15 on:** November 30, 2007, 07:02:07 AM »

As you can see by these two threads (there are several others), Steam has all sorts of connection issues lately...
http://forums.steampowered.com/forums/showthread.php?t=628578
http://forums.steampowered.com/forums/showthread.php?t=622489

4MB isn't necessarily low-end, but I have seen a few people with that speed having issues, although not many. Did this problem start before or after you installed Norton? Just out of curiosity, try temporarily disabling the firewall. In fact, disable the entire program if you don't mind. Although your firewall is set to allow Steam, it's possible that the Norton program itself is interferring with it.

For info on programs that interfere with Steam, have a read here...
http://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=451

One suggestion I can give you is to use FixWareout and post your results on the Steam forums...members there have a much better idea of what other programs would interfere. Two warnings, though...(1) you have to wait for approval before being allowed to post and (2) many members will swear up and down that the problem is with you and not Steam. They'll still try to give you a hand, though.

A couple more resource links you may want to check out...
http://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=249
http://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=574

As you can see, Steam is a major pain when it comes to troubleshooting. It would be best if you could contact Valve for assistance, but it often takes them quite awhile to get back to you (if they ever do).

FilluX · « **Reply #16 on:** December 03, 2007, 02:44:35 PM »

My #100 post

Yeah, thanx matt for all the links and suggestions, ill check them out and see if anything helps

FilluX

CBMatt · « **Reply #17 on:** December 04, 2007, 08:19:16 AM »

No problem, I hope you get it sorted out. Be sure to keep us updated.

And congrats on the 100th post.

mohkiller · « **Reply #18 on:** December 09, 2007, 02:46:54 AM »

dude,,, the problem can be that internet falls in and out..
do you have a screen to check your current internetstatus?
is there a password on your computer?
do you have an internetchannel?

-check if your status is correct
-if its not retype your internet-password
-try to get to another channel

CBMatt · « **Reply #19 on:** December 12, 2007, 07:16:56 PM »

I know it's been a few days, but the recent connectivity issues have finally been brought to Vavle's attention and they are currently working on resolving everything. Give it a little more time and things just might start working properly again.

Computer Hope Forum

News: