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Author Topic: windows update "Microsoft .NET Framework 1.1 Service Pack 1" fails to install  (Read 2726 times)

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keybowvio

    Topic Starter


    Rookie
    the title pretty much sums it up.

    The little balloon popped up in the taskbar, telling me I had windows updates ready to install.

    So I clicked it and selected custom install, just so I could see what it was gonna do to my machine (always wise when dealing with Microsoft :P ).

    after this, it said "initializing installation...Done! then, installing Microsoft .NET Framework 1.1 Service Pack 1...Failed!"

    after that screen it went to a final screen of the installation, to show that one upgrade had not been installed (Microsoft .NET Framework 1.1 Service Pack 1).

    So now, I have that annoying icon in my taskbar, and there's no way that I can see of getting rid of it.  I wen through a couple of KB articles on microsoft support, but nothing that I could find seemed to fit my problem.

    lastly, this is considered to be a "critical" update, so even if I go to the microsoft update website, I cannot check the "do not remind me of this update" (or whatever that box says, you know what I mean) box.  So it will always appear as an update that I need for my pc.

    Other possibly relevent info:
    ►Windows xp service pack 2
    ►no pirated sofware- so my key should be fine
    ►all other updates have been up-to-date so far, aside from this one
    ►latest versions of IE, WMP, Microsoft Office suit (2007)
    ►have recently posted hijack this logs and gone through a couple of known online scanners (like panda active online scanner) and have a firewall and live virus scanner installed- so I don't believe that it would be any sort of malware doing this
    ►no other issues that I can think of

    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1769
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    .NET framework can be stubborn to fix.
    First see if it is listed in Add/Remove programs if so remove it.
    Travel Here for the Windows Installer clean up utility and run it.
    DLoad a fresh copy of .NET 1.1.
    Disconnect from the web and disable your Anti-virus program and turn off Windows firewall if it is enabled.
    Install .NET 1.1
    " Anyone who goes to a psychiatrist should have his head examined. "

    keybowvio

      Topic Starter


      Rookie
      I have several listings of microsoft .net framework, i will try to attach a screenshot.

      not sure if this changes what I should do or not, so I'll wait for further instructions.

      [saving disk space - old attachment deleted by admin]

      patio

      • Moderator


      • Genius
      • Maud' Dib
      • Thanked: 1769
        • Yes
      • Experience: Beginner
      • OS: Windows 7
      The others can be left as is...the .NET frameworks are not cumulative as the Service Packs are so just remove 1.1...
      " Anyone who goes to a psychiatrist should have his head examined. "