OE sent status 'warning'

[norts]

Hi, i hope someone can help as I've tried everything I can think of.

when sending an email using OE, the email arrives ok with the recipient but in OE it remains in the outbox and the box that pops up when you send emails shows 1 sent message with a status as 'warnings'

does anyone know how to sort this or had the problem before?

Many thanks

Ben

[soybean]

Does OE do this regardless of who you're sending mail to, or is it just with one particular recipient?

[norts]

yes, regardless of who the recipient is. they always get the email, but in OE it sits in the outbox and in the pop staus box shows sent item as status 'warning'

any ideas?

[patio]

Are you sending attachments your ISP doesn't like such as .exe files ? ?

[soybean]

I'm not sure whether this is something internal to your computer or maybe related to ISP issues as patio mentioned.  In case it's internal, try compacting messages and see whether that resolves the problem.  Here's a good reference on compacting: http://www.insideoe.com/faqs/why.htm#compact

[norts]

Hi, no I'm not sending any attachments. I've never had this problem before and have been using ISP for over a year with no problems.

I'll try the compacting, any other ideas?

[soybean]

any other ideas?

Doubtful, and I'm waiting until you try compacting.

[norts]

Tried compacting, but the same problem is still happening

[patio]

Post a screenshot of these exact warnings...

[norts]

hopefully you can see this ok, if i click on the errors tab no error message is shown

[saving space - attachment deleted by admin]

[soybean]

I don't know about other viewers but I can't read the text on the small error message panel.  Can you post only it?  While it's the active window, use Alt/Print Scrn to capture only that part of your screen. 

How have you been handling this problem so far?  Do you leave messages in the Outbox or manually delete them or drag them to another folder?

[norts]

hopefully this will be better.

At the moment after i send an email i have to delete it from the outbox otherwise it will send it again the next time a create/send an email.

[saving space - attachment deleted by admin]

[soybean]

Can you also post a screen shot of that panel with the Errors tab selected instead of the Tasks tab?

[norts]

here it is. as you can see no error message appears.

[saving space - attachment deleted by admin]

[patio]

Double check your SMTP settings...

Do you have a firewall installed here ? ?

[norts]

I've checked the SMTP settings - all fine

I've using Norton anti-virus and internet security but no other products

[patio]

Have you tried contacting your ISP ? ?
Does Internet Security include a firewall ? ?

I've honestly never seen this...

[norts]

I have and have run through all the setting with them - nothing flagged up there.

The strange thing is the laptop has been set up like this for over a year, I haven't changed anything or loaded a new programme since i got it. I've tried disabling the norton email filters for both incoming and outgoing mail and the inboaund firewall, but it still happens!

would it be worth removing OE and starting again?

[patio]

That would be my next suggestion...
Perhaps Quaxo or Soybean will chime in with their excellent guides to backing things up before you wipe it....

[norts]

that would be helpful as i'm unsure how to do it properly without lossing any info