I think when i posted the first post i was missing a lot of info, i was not able to edited so here is the info missing:
1)My computer system is a windows xp/ media center edition
2) the error message is a lot of pop up and gets me out of my screes some read the following:
windows security alert, download spyware remover or epivapin.exe or uclenear.com
3) computer is a hp pavillion media center
4) this occurred while my son was downloading songs.
Thank you very in advance.