I have a Dell 9300 Inspiron with Windows XP SP2; sometime recently I attempted to check a driver in the Device Manager and found it empty. Have searched for possible causes and fixes for Empty Device Manager with no luck. Specifically, no Apropos bug found; also, Plug and Play automatic detection is checked. It may be a coincidence but at about the same time the "Safely Remove Hardware" icon went missing from the taskbar. System Restore has NEVER worked on this computer, and I understand that this may be because a quarantined malware file had been removed at some time in the past. Ugh. Any ideas or suggestions would be greatly appreciated. Many thanks!