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Author Topic: cannot get into some links sent by email  (Read 2817 times)

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judieau

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    cannot get into some links sent by email
    « on: December 30, 2007, 08:40:52 PM »
    Friends have sent me links to various sites and when I try to open some (not all) of them it just produces a blank page and the word *done* appears in the bottom lefthand corner.
    Other people have said that they can get into them from their computers, however.
    Can anyone help please?  :)
    ~ judy

    JXY



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      Re: cannot get into some links sent by email
      « Reply #1 on: December 30, 2007, 10:38:53 PM »
      Perhaps windows is blocking certain content which "may contain harmful or malicious content". This often happens to me when i use hotmail/live mail. However, when you open an email, you should be able to see some sort of alert saying that content has been bocked for your safety. Often these alerts come with some sort of link like "click to unblock content", or something along those lines.
      Give a man a fish, and you feed him for a day

      Teach a man to fish, and you feed him for a lifetime

      Broni


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      Re: cannot get into some links sent by email
      « Reply #2 on: December 30, 2007, 10:49:21 PM »
      What email program, Windows version?
      What happens when you copy that link, and paste it into browser's address bar?

      judieau

        Topic Starter


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        Re: cannot get into some links sent by email
        « Reply #3 on: December 30, 2007, 11:03:34 PM »
        When I try to open the link in my email program (OE 6) I get an Internet Explorer (IE7) script error message.  By the way, I have just disabled the debugging option in Internet Options for IE and other, but that made no difference.

        The same blank page appears when I copy the link and paste it into the browser's address bar.

        bartrob



          Rookie

          Re: cannot get into some links sent by email
          « Reply #4 on: December 30, 2007, 11:20:57 PM »
          hello

          firstly go to options in outlook express and click the security tab, under virus protection select internet zone and tick the box that starts warn me when other applications............etc,  under download images make sure the box  blocking images isnt ticked

          ok now go to internet explorer options select the security tab and make sure the slide bar is set to medium or lower then select the privacy tab and select medium or low on that slide bar

          try these fixes first and we will see what happens if you are running a decent fire wall you should be safe to set all the above selections to low

          get back to us so we can help you further if you need

          Broni


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          Re: cannot get into some links sent by email
          « Reply #5 on: December 31, 2007, 09:07:45 AM »
          See, if same page will open in Firefox.
          Any pattern to the pages, which won't open?

          judieau

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            Re: cannot get into some links sent by email
            « Reply #6 on: December 31, 2007, 02:56:33 PM »
            bartrob,
            I tried what you suggested and nothing changed but thanks for your help.

            Broni,
            I will try Firefox and see what happens.  Thanks.

            Another thing, when I first open one particular email I get an IE script error...even before I get to the link. 

            JXY



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              Re: cannot get into some links sent by email
              « Reply #7 on: January 01, 2008, 02:20:02 AM »
              What does the message say?
              Give a man a fish, and you feed him for a day

              Teach a man to fish, and you feed him for a lifetime

              judieau

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                Re: cannot get into some links sent by email
                « Reply #8 on: January 08, 2008, 04:44:14 PM »
                Sorry, I just accidentally deleted it after cleaning out my inboxes for the new year.

                If the problem arises again I will let you know.

                In the meantime thanks for all your help everyone and a Happy New Year  :)
                ~ judy

                Broni


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                Re: cannot get into some links sent by email
                « Reply #9 on: January 08, 2008, 05:14:05 PM »
                Did you try Firefox?

                judieau

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                  Re: cannot get into some links sent by email
                  « Reply #10 on: January 09, 2008, 12:06:49 AM »
                  Yes I did and love it!

                  Thanks for suggesting it Broni  :D

                  vibhor_agarwalin



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                    Re: cannot get into some links sent by email
                    « Reply #11 on: January 09, 2008, 05:42:15 AM »
                    Most probably your IE settings are restricting it.

                    You can temporarliy change it in future to try it
                    Vibhor Kumar Agarwal

                    Broni


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                    Re: cannot get into some links sent by email
                    « Reply #12 on: January 09, 2008, 07:25:25 PM »
                    I'm glad, it worked for you 8) 8) 8)