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Author Topic: unable to use internet without turingoff firewall  (Read 3203 times)

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fuzzy19

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    unable to use internet without turingoff firewall
    « on: December 31, 2007, 04:26:21 PM »
    Originally I had installed McAfee on the computer.  Then I un-installed it so that I could install Norton.  Norton is ready to expire so I want to install AVG. 

    Issue is that everytime I turn on the computer I get an error
    An application component is missing.  Please reinstall McAfee Privacy Service  Error Code:  (7.1.015).

    I guess McAfee never totally un-installed.  So at this point I need to know how to get rid of this annoying error.  Get rid of McAfee in completely uninstall Norton. 

    My other issue is that I can not log on to the internet using Internet Explorer or Mozilla firefox because I have to go into run and stop the firewall for Mcafee.

    Please help.

    And Thank you in advance.

    -Fuzzy19

    evilfantasy

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    Re: unable to use internet without turingoff firewall
    « Reply #1 on: December 31, 2007, 05:14:15 PM »
    Step 1 - Download and run the McAfee Removal tool

    Note: You should first attempt to remove your McAfee consumer products using Add/Remove Programs in the Windows Control Panel (Programs and Features, in Windows Vista). This is the best method. After uninstalling using Windows Add/Remove Programs, run the McAfee Consumer Removal Tool (MCPR.EXE) to ensure successful removal of all McAfee references.

       1. Download the removal tool from:

          http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

       2. Click Save and save the file to any folder on your computer.
       3. Navigate to the folder where the file is saved.
       4. Make sure all McAfee windows are closed.
       5. Double-click MCPR.EXE to run the removal tool.

          Note: Windows Vista users must right-click MCPR.EXE and select Run as Administrator.

       6. Restart your computer after receiving the message CleanUp Successful.

          Your McAfee product will not be fully removed until the system is restarted. When the message Cleanup Unsuccessful is displayed, you can view and save your MCPR log files for analysis by Technical Support.

    All McAfee products are now removed from your computer.

    ---------------

    Norton Removal Tool for Windows

    http://fileforum.betanews.com/detail/Norton_Removal_Tool_for_Windows_2000XPVista/1169144666/1

    fuzzy19

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      Re: unable to use internet without turingoff firewall
      « Reply #2 on: December 31, 2007, 06:17:31 PM »
      perfect the error is gone and so is norton. 

      Thanks for your help once again.

      Just wondering which anti virus I should install from AVG.  I have already installed the anti spyware.


      evilfantasy

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      Re: unable to use internet without turingoff firewall
      « Reply #3 on: December 31, 2007, 06:24:18 PM »
      Right here http://filehippo.com/download_avg_antivirus/

      No problem, safe surfing......