Microsoft updates

[Evelyn]

I am not sure that I am really downloading Microsoft updates when I click the yellow shield in the system tray (with the exclamation mark). When I click the button, it disappears for three seconds and then returns. I have set my computer to automatic updates. I am using Firefox, not Internet Explorer. I am also using a legal registered version of Microsoft.  Here are the last entries from the update.log file:

08-01-03   10:04:15:125   3420   e34   Misc   ===========  Logging initialized (build: 7.0.6000.381, tz: -0500)  ===========
2008-01-03   10:04:15:125   3420   e34   Misc     = Process: C:\WINDOWS\system32\wuauclt.exe
2008-01-03   10:04:15:125   3420   e34   Misc     = Module: C:\WINDOWS\system32\wucltui.dll
2008-01-03   10:04:15:125   3420   e34   CltUI   AU client got new directive = 'Install Approval', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0x00000000
2008-01-03   10:04:15:125   3420   e34   CltUI   AU client creating default WU/WSUS UI plugin
2008-01-03   10:04:17:125    892   e30   AU   WARNING: GetUpdateMetadata failed, error = 0x80070005
2008-01-03   10:04:17:125   3420   e34   CltUI   FATAL: GetUpdateMetadata failed. hr=80070005, numUpdates=3, lcid=00000407
2008-01-03   10:04:17:125   3420   e34   CltUI   FATAL: _GetUpdates failed with hr 80070005
2008-01-03   10:04:17:125   3420   e34   AUClnt   FATAL: Failed to create dialog class. hr = 80070005
2008-01-03   10:04:17:125   3420   e34   AUClnt   FATAL: CAUClientUITrayIconBase encountered a fatal error. hr = 80070005
2008-01-03   10:04:17:125   3420   e34   CltUI   FATAL: AU client initiating shutdown encountered fatal error. hr = 0x80070005
2008-01-03   10:04:17:125   3420   e34   CltUI   WARNING: m_pCurrentPluginUI is non-null!!!
2008-01-03   10:04:17:140    892   6dc   AU   AU received handle event
2008-01-03   10:04:17:140    892   6dc   AU   AU setting pending client directive to 'Install Approval'
2008-01-03   10:04:32:375    892   6dc   AU   Launched new AU client for directive 'Install Approval', session id = 0x0
2008-01-03   10:04:32:468   2976   a20   Misc   ===========  Logging initialized (build: 7.0.6000.381, tz: -0500)  ===========
2008-01-03   10:04:32:468   2976   a20   Misc     = Process: C:\WINDOWS\system32\wuauclt.exe
2008-01-03   10:04:32:468   2976   a20   AUClnt   Launched Client UI process
2008-01-03   10:04:32:515   2976   a20   Misc   ===========  Logging initialized (build: 7.0.6000.381, tz: -0500)  ===========
2008-01-03   10:04:32:515   2976   a20   Misc     = Process: C:\WINDOWS\system32\wuauclt.exe
2008-01-03   10:04:32:515   2976   a20   Misc     = Module: C:\WINDOWS\system32\wucltui.dll
2008-01-03   10:04:32:515   2976   a20   CltUI   AU client got new directive = 'Install Approval', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0x00000000
2008-01-03   10:04:32:515   2976   a20   CltUI   AU client creating default WU/WSUS UI plugin
2008-01-03   10:04:36:062    892   e30   AU   WARNING: GetUpdateMetadata failed, error = 0x80070005
2008-01-03   10:04:36:062   2976   a20   CltUI   FATAL: GetUpdateMetadata failed. hr=80070005, numUpdates=3, lcid=00000407
2008-01-03   10:04:36:062   2976   a20   CltUI   FATAL: _GetUpdates failed with hr 80070005
2008-01-03   10:04:36:062   2976   a20   AUClnt   FATAL: Failed to create dialog class. hr = 80070005
2008-01-03   10:04:36:062   2976   a20   AUClnt   FATAL: CAUClientUITrayIconBase encountered a fatal error. hr = 80070005
2008-01-03   10:04:36:062   2976   a20   CltUI   FATAL: AU client initiating shutdown encountered fatal error. hr = 0x80070005
2008-01-03   10:04:36:062   2976   a20   CltUI   WARNING: m_pCurrentPluginUI is non-null!!!
2008-01-03   10:04:36:078    892   6dc   AU   AU received handle event
2008-01-03   10:04:36:078    892   6dc   AU   AU setting pending client directive to 'Install Approval'

Very grateful for your advice. Any ideas or suggestions what I should do?

[JXY]

Hello Evelyn.

Perhaps slightly more info on your machine would allow us to help you further.

What OS are  you using? (i can guess it's windows xp judging by your description of the windows update tray icon, but what service pack? etc.)

If you're having doubts about whether windows automatic update is actually downloading anything, you can always access the microsoft support website and download your updates from there. 

[Evelyn]

Thanks for the tip! I will do as you suggested.