When I double-click on my hard disk drive, the message - 'Choose the program ...

[sandratz]

Hi there!

When I double-click on my hdd, i get a window instead  with a message telling me 'Choose a program you want to use to open this file:'

I have the Kaspersky 6 Anti-virus software installed in my computer. When I ran it, it detected the virus Trojan-PSW.Win32.WOW.aid. The virus is gone (I think) but the hdd problem is still there-I can't open the drive. I've tried to do a disk cleanup & disk fragmentation but this did not help.

Can any good samaritan pls tell me how to solve this problem? 

[dairyman]

Did you scan and remove the infection in Safe Mode?
What operating system?

[sandratz]

 

Windows xp. No, i did not scan  it in safe mode. I'll do this & see if it helps.

Thanx!

[sandratz]

Hi,
I ran my computer under safe mode but it my anti-virus software was disabled so, i couldn't scan anything...

Anymore ideas pls?

[quaxo]

Right click your C: drive icon and select Open. Then, locate and delete a file called 'autorun.inf'. This is what's causing that.

While this will fix your immediate problem, you still need to rescan your computer with several tools to ensure the problem is gone. I'll let one of the Malware Experts guide you through that.

[sandratz]

Hi Quaxo,

I still couldn't open my drive when I right-clicked & selected open.  I used an alternative to open the drive- Microsoft Internet Explorer. I then clicked on the Search box, chose 'All Files and Folders', typed in the name of the file - autorun.inf, then selected 'Advanced Options' and checked 'Search hidden files and folders'.

When I hit the search button, it detected a hidden folder in drive c: named autorun.inf, so I right-clicked on it and selected delete.

I then restarted my computer and double-clicked(fingers crossed!) on drive c: It opened!!

Thanks

[quaxo]

Glad to have helped.

But don't stop checking yet. Let one of the malware guys here guide you through getting that computer checked out and fully cleaned (just to be sure).

[elxr06]

it opened which is good.

now if you have USB flash drive, install a portable antivirus software to it. Update and scan computer with it in safe mode to double check that your computer is NOT sick anymore.

The portable antivirus on your computer won't be disabled in safe mode so it'll work!

[Broni]

sandratz

1. Run free ESET Online Scanner at: http://www.eset.com/onlinescan/
Note: This Scanner is for Internet Explorer Only
   1.  You will notice that the "Start" button is grayed out. Place a check mark at "Yes, I accept the Terms of use". The "Start" button will become visible. Click on it.
   2. If it wants to install an ActiveX component allow it
   3. You will be asked to install an ActiveX, click the "Install" button (Note: If you have a Firewall install you may have to approve the installation)
   4. Once ActiveX control is installed click on the "Start" button to initialize the scanner
   5. After initialization is complete uncheck\untick "Remove found threats"
   6. Check\tick "Scan unwanted applications"
   7. Click the "Scan" button
   8. Once the scan is done, you will find a log in C:\Program Files\esetonlinescanner\log.txt
Post ESET's log.

2. Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/

Print these instructions out.

    * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
    * Close SUPERAntiSpyware.

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; pick Safe Mode; you'll see "Safe Mode" in all four corners of your screen

    * Open SUPERAntiSpyware.
    * Under "Configuration and Preferences", click the Preferences button.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
          o Close browsers before scanning.
          o Scan for tracking cookies.
          o Terminate memory threats before quarantining.
    * Click the "Close" button to leave the control center screen.
    * Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under "Complete Scan", choose Perform Complete Scan.
    * Click "Next" to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    * Make sure everything has a checkmark next to it and click "Next".
    * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    * If asked if you want to reboot, click "Yes".
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
          o Click Preferences, then click the Statistics/Logs tab.
          o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
          o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
          o Please copy and paste the Scan Log results in your next reply with a new HijackThis log.
    * Click Close to exit the program.
Post SUPERAntiSpyware log.

3. Download HijackThis:
http://www.snapfiles.com/get/hijackthis.html
Post HijackThis log.