IE Browser Closes Randomly

[kristyh]

Good morning All,

I am looking for some assistance with my home computer. Evertime I open an IE browser, it loads my home page fine, although anytime I direct it to another site using either the address bar, or the Google search bar, the browser window closes. I do not click on anything or really even move the mouse, but it just shuts the window on it's own. Occasionally I will get an error message saying "The application failed to initialize properly. Press OK to continue" but that only happens once every dozen times or so. I have run a virus scan using Norton Corporate version, and also a spyware check using AdAware.

I am running XP (not an original copy) and IE6 I believe.

This same thing has occured in the past, although not nearly as frequently as this (maybe once a month or longer) and never after opening one page and not clicking on anything.

It is getting frustrating not being able to have the internet at home... If anyone can help me understand what the problem is, or what I can do to fix it, it would be greatly appreciated!! Thank you very much!!

Kristy

[CBMatt]

I am running XP (not an original copy)

What exactly do you mean by this?  Is it a cracked version?

[kristyh]

Hi there,

A friend loaded XP on my computer and I think he said it was a burned copy, and he had some sort of registration number key... Sorry, i'm not very familiar with this stuff.

Thanks!!

[CBMatt]

Certainly sounds like an illegal copy to me.  Our policy here is to not help with illegal software.  I can give you a bit of advice, however.  If I were you, I would ask that friend of yours about the copy of XP.  Find out how he obtained it.  I could be wrong, but I wouldn't be surprised if that's the reason why you are having trouble now.  In fact, it's what I would expect.  Your best bet right now would be to obtain a legitimate copy of XP.  In the meantime, you can give Firefox a try and see how it works for you.

[kristyh]

Thanks CBMatt! I was afraid of that, but I let him install that copy as he said there would be no trouble. It has been fine for close to 2 years, so I forgot all about it.

I have never used Firefox (I don't even know what the differences are...), but i'll look it up.

Again, thank you so much for your help!!