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Author Topic: Can't open page in Firefox or IE  (Read 4075 times)

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pantherman

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    Can't open page in Firefox or IE
    « on: January 18, 2008, 11:34:01 AM »
    My ISP is Orange and I use their 8mb Broadband package. It has worked okay recently until yesterday afternoon. Now Firefox brings up "Server not found". If I try IE it comes up "The page is unable to be displayed". I tried using "Restore" same result. I then 'phoned Orange and their helpline took me through checking the conections. The computer is conecting to the Livebox. They gave me the numbers 209.85.135.147 to type in the IE address bar which brings up Google. But if I use Google to search the links have the same result as above. I tried the computer on dial up and it goes on line and works okay. I conected a spare computer which has WIN98 installed and that went on line with Broadband okay. I have run CCleaner in both cleaning and Registry checking modes. Also run the security below in Safe Mode. Nothing found. I tried going on line closing one security program at a time. Still same result. Tried briefly turning off all the security (including Firewall)  and trying Broadband, still no use.'Phone calls to Orange have just put up the 'phone bill and resulted in going through the same actions four times, including rebooting the Livebox. They say they are checking the line and I will hear from them within 5 working days. Meanwhile I have noticed that at the bottom of IE it says "DNSERROR". I went into Control panel, Admin, Tools, Service Shortcuts, DNS Client. It was turned off so I tried turning it on. But this has made no difference.
    Should I leave the DNS ON or OFF? AUTO or MANUAL?
    Any suggestions what to try please?
    Reinstall Windows?
    See if the Foriegn Legion is Recruiting?
    Disappear into a bottle of JD?
    My ignorance is showing, help please!!
    I have:
    WIN XP Pro
    Firefox
    Thunderbird
    AVG free Anti Virus
    AVG Anti Spyware
    Online Armour free Firewall
    Win Patrol
    Threatfire
    Spyware Guard
    Spyware Blaster
    RemoveIt anti virus
    A Squared anti maleware
    Advanced Windows Care

    I check for updates on the above daily.
    PS Just using the WIN 98 computer is not an option. It is not mine and just on loan.

    Broni


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    Re: Can't open page in Firefox or IE
    « Reply #1 on: January 18, 2008, 07:47:36 PM »
    Can you connect in Safe Mode?

    pantherman

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      Re: Can't open page in Firefox or IE
      « Reply #2 on: January 19, 2008, 08:09:28 AM »
      No, can't connect in Safe Mode either. But after making my 'phone bill much larger, Orange have said the fault is on the 'phoneline and I have to wait for BT to fix it. AAAAAAAAArrrrrrrrrrrrrrrggggggggghhhhhh hhh!!!!! So for now it is pay as you go, dead slow dial up. Still not sure what I should do about the DNS though?

      Broni


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      Re: Can't open page in Firefox or IE
      « Reply #3 on: January 19, 2008, 10:27:59 AM »
      DNS should be ON, and set to AUTO

      pantherman

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        Re: Can't open page in Firefox or IE
        « Reply #4 on: January 21, 2008, 08:25:55 AM »
        Thanks Broni.
        Orange at last have broadband working again. Now all my Bookmarks have disappeared and I am trying to follow the Firefox instructions to recover them. Without success so far!

        patio

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        Re: Can't open page in Firefox or IE
        « Reply #5 on: January 21, 2008, 10:04:14 AM »
        Documents and Settings/user name/Application Data/Mozilla/Firefox/Profiles/Default User/Bookmarks...
        " Anyone who goes to a psychiatrist should have his head examined. "

        Broni


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        Re: Can't open page in Firefox or IE
        « Reply #6 on: January 21, 2008, 10:30:06 AM »
        ...or search your computer for bookmarks.html, or bookmarks.*