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Author Topic: Windows System Folders like ProgramFiles and MyDocuments are duplicated  (Read 4588 times)

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bluecode85

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Windows System Folders like ProgramFiles and MyDocuments are duplicated in the same location.. Please help to fix this!

 I have a fresh installed xp in my pc connected to a network.. and i forgott to disconnect it from the network while under installation process.. a trojan horse virus has infected me first before i've installed the norton 2007 systemworks w/ anti-virus.. that's why i intend to full scan the system for me get rid of it that virus.. and it was resolve and the virus was remove completely..

but the problem is??

the virus has change my xp system registry making it possible to create a Windows System Folders from my dirve C: like ProgramFiles and MyDocuments and DocumentSettings to be duplicated in the same location... and everytime i've created a new folder inside my drive C:? it always duplicated and once i've delete the new folder i've created? only one of the duplicate is erase and i cant erase the other because windows prompt me like this:

"Can not delete file: Can not read from the source file or disk" "click OK"

and when i intend to create a folder with the same foldername "PROGRAM FILES"?? then WINDOWS is restricting me to create a folder which already exitsing with the same name, and also the same with other folder besides from system folder inside drive C:\??

i know that creating folder with the same foldername in the same directory or location is restricted... but the troublesome is how's that happen that even i restarted xp i always see the duplicated folder of PROGRAM FILES and others system folder and also the new folder i've lately created.. even if run xp in safe mode or either command prompt safemode.. still i see those bunch of duplicated folders and i observe that those duplicated folder name for the first time its just something shortcut to the original folder but now? it contains also all the same files and sub-folders... but even shortcut has different foldername or filename and they just the same on the target isn't it?? correct me if im wrong...

im not good in XP OS trouble shooting specially when it comes registry editing but as of my openion theres something registry related here needs to be fix... correct me im wrong...

Please anybody have an idea to deal with this problem and fix this annoyance..??
please???

thank you so much in advance to anybody's concerned...   

Broni


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Re: Windows System Folders like ProgramFiles and MyDocuments are duplicated
« Reply #1 on: January 23, 2008, 08:38:07 PM »
1. Run free ESET Online Scanner at: http://www.eset.com/onlinescan/
Note: This Scanner is for Internet Explorer Only
   1.  You will notice that the "Start" button is grayed out. Place a check mark at "Yes, I accept the Terms of use". The "Start" button will become visible. Click on it.
   2. If it wants to install an ActiveX component allow it
   3. You will be asked to install an ActiveX, click the "Install" button (Note: If you have a Firewall install you may have to approve the installation)
   4. Once ActiveX control is installed click on the "Start" button to initialize the scanner
   5. After initialization is complete uncheck\untick "Remove found threats"
   6. Check\tick "Scan unwanted applications"
   7. Click the "Scan" button
   8. Once the scan is done, you will find a log in C:\Program Files\esetonlinescanner\log.txt
Post ESET's log.

2. Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/

Print these instructions out.

    * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
    * Close SUPERAntiSpyware.

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; pick Safe Mode; you'll see "Safe Mode" in all four corners of your screen

    * Open SUPERAntiSpyware.
    * Under "Configuration and Preferences", click the Preferences button.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
          o Close browsers before scanning.
          o Scan for tracking cookies.
          o Terminate memory threats before quarantining.
    * Click the "Close" button to leave the control center screen.
    * Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under "Complete Scan", choose Perform Complete Scan.
    * Click "Next" to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    * Make sure everything has a checkmark next to it and click "Next".
    * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    * If asked if you want to reboot, click "Yes".
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
          o Click Preferences, then click the Statistics/Logs tab.
          o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
          o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
          o Please copy and paste the Scan Log results in your next reply with a new HijackThis log.
    * Click Close to exit the program.
Post SUPERAntiSpyware log.

3. Download HijackThis:
http://www.snapfiles.com/get/hijackthis.html
Post HijackThis log.