Symantec email problem....help!!!

[pepper]

I didn't them all and my emails are still coming in with that message.  Yikes!!!  I don't get it.

[pepper]

Everytime I run regseeker it finds those three symantec files.  I delete them and the next time I run it they are there.  I have turned off system restore and restarted my computer then run it again and those three are there.  Has anyone else ever had this problem?

[Broni]

but the other four doesn't say symantec

Are they the above registry entries, which won't go away?

This message has been processed by Symantec's AntiVirus Technology.
Unknown00000000.data was not scanned for viruses because too many nested levels of files were found.

This message may be just included with the email  of the person, who is sending back the message, or even ISP.
Does your contact on the other end use Norton?
Ask them, if the above signature is included in your FIRST mail to them.

[pepper]

This happens with two people that I email back and forth on a daily basis.  Neither one of them have Norton or Symantec.

I deleted the four files that you asked about.  When I did the search for Symantec they were amont the 18 files that I deleted.  Then I did another search and then it found the other three which I can't seem to get rid of.

[Broni]

Ask them, if the above signature is included in your FIRST mail to them.

...or it happens AFTER they reply, and YOU can see that Norton signature.

[pepper]

Thanks Broni.  I'll ask them and get back to you.

[Broni]

Anytime...

[pepper]

I got one answer so far.  This is what she said:

It happens when you go to reply.


I think she means it's not in the first email it's when we reply.

[Broni]

It's unclear. We must know, at what point of exchanging messages, Norton's signature appears.

[pepper]

I send an email to her, she replies and then when I reply to her this time is when it has that message.  She can't even see my email.  All she sees is that message.

[Broni]

when I reply it doesn't use my default email program

What happens, when you try to reply? What email program opens?

[pepper]

Outlook Express.  I have to open an attachment to see the email and then if I try to reply it opens Outlook Express.

[Broni]

Wait, originally, you check your mail with what program?

[pepper]

I have my default email program set up with Incredimail.

[Broni]

So, you open your friend's mail with Incredimail, and when you try to reply, Outlook Express opens?