I am having problems accessing files on my computer. files that i have placed on the hard drive will not let me access them again. this is a new laptop and I am the only user that is or has ever been on the unit. I copied documents from myold laptop to the hard drive on my new laptop. I have used them in the past but in the last couple of days I can not access them anymore. I hav enot added any software or hardware or made any other changes on this laptop. Can someone help me?