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Author Topic: Missing Driver for HP Quick Launch Buttons  (Read 6415 times)

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sivad

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    Missing Driver for HP Quick Launch Buttons
    « on: October 31, 2009, 04:23:29 AM »
    Hi All.

    First of all, I hope this is the correct section to be adding this topic.

    I just recently upgraded my Laptop from Windows Vista 64-bit Home Premium to a Windows 7 64-bit Home Premium.
    This was done through a clean install, so the hard drive was reformatted.
    My computer is the
    HP Pavillion dv7 1279WM
    4 GB Ram
    2.00 Ghz
    (Additional Specs available on inquiry.)

    I went through the computer after the install to check if all the drivers were in place.
    I noticed that the only problem I have at the moment is that the Quick Launch Buttons I have on the computer are not working.

    To clarify, these are the buttons that are above the keyboard, which controls the mute, volume up, down, forward play/pause, back, stop, and wireless on/off.

    Pressing any of them have no effect.
    I was wondering where the driver is for me to fix this issue and have the buttons work again.
    I have tried redownloading the software provided by HP for the Quick Launch Buttons here-

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=3837623&prodNameId=3866488&swEnvOID=2102&swLang=13&mode=2&taskId=135&swItem=ob-74407-1

    It creates a folder under my Program Files x86, but none of the applications in it open. I have messed with compatibility, but none seem to work.

    If anyone knows anything about this issue, please let me know. I am happy to provide more info if needed. Or you can walk me through how I should exactly set and do compatibility for the programs.

    Also, under device manger, I have four devices that are unknown. I am suspecting that one of these, are actually the quick launch buttons. Might I have to toggle something there?

    My knowledge is limited, please let me know what I can do to fix this issue. I thank you beforehand. Any input is appreciated.
    Thanks.

    patio

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    Re: Missing Driver for HP Quick Launch Buttons
    « Reply #1 on: October 31, 2009, 09:18:30 AM »
    You will need to return to HP for 64bit drivers ...if they are available.
    " Anyone who goes to a psychiatrist should have his head examined. "

    sivad

      Topic Starter


      Rookie

      Re: Missing Driver for HP Quick Launch Buttons
      « Reply #2 on: October 31, 2009, 12:03:03 PM »
      Oh, I see.

      So perhaps I should simply wait until the driver is released for Windows 7 64 bit right?

      Because when I go here

      http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3866488&lang=en&cc=us&taskId=135&prodSeriesId=3837623&prodTypeId=321957

      The quick launch software and driver is available for windows vista 64 bit home premium, but not for windows 7 64 bit home premium.

      I thought you were able to download it for vista 64 bit home premium, and somehow run it in vista compatibility. Would that work?

      Thanks for your response.

      patio

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      Re: Missing Driver for HP Quick Launch Buttons
      « Reply #3 on: October 31, 2009, 01:12:07 PM »
      You can try the Vista 64bit driver...it may work.
      It won't hurt anything trying...create a Restore point just in case...
      " Anyone who goes to a psychiatrist should have his head examined. "

      sivad

        Topic Starter


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        Re: Missing Driver for HP Quick Launch Buttons
        « Reply #4 on: October 31, 2009, 03:21:11 PM »
        It works now, thanks for the replies mate.

        What I did was download the one that was compatible for Windows Vista Home Premium 64 bit, and it worked after installation. The quick launch buttons work now.

        Thanks a bunch.

        patio

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        Re: Missing Driver for HP Quick Launch Buttons
        « Reply #5 on: October 31, 2009, 03:49:32 PM »
        Great News...

        Stop by Amytime ! !
        " Anyone who goes to a psychiatrist should have his head examined. "