decipher names in start up

[Broni]

franke...
Try one more time.
Open HJT....

Click on Scan button.
When scanning is done, Scan button changes to Save log button.
Click on it.
Save pop-up window will open.
Note where file will be saved. In my example, log will be saved to C:\Temp directory.
Click Save button.
Save window will close.
Notepad will open. Close it

Proceed to your ComputerHope thread, and click Reply
In Reply window click on Additional Options..., then click on Browse button.
Browse window will open.
Navigate to place where your file was saved, click on that file ONCE, and click Save button.
Browse window will close, and you'll be back in Reply window.
Click Post button, and you're done.

[franke]

hello
Game's over;can no longer access tthe snap file.I must have done it too many times.
Thanks for your help.
I have an image in "pictures" but cannot move it .
Frank

[Shynnie]

Franke what type of language do you understand very well?

As Broni told you to do you ignored it totally. Its very simple and he posted all the steps you have to do.
1--- Its not a picture that you have to upload(Attach with) or copy
2--- Its a txt file (notepad) more like word 2003/2007 that you have to copy
3--- If you run(open) HJT and click the scan button
4--- When this is done, click Save log button, theoretical it will save it as a txt file
5--- Memorise the location were the log txt file was saved when you clicked the save log button OK.
6--- You must know the location were that file is saved please!!!!!!!!!!!!!!!!!!!

7--- Back to computer Hope, Click reply
8--- Click Additional Options
9--- Click the browse... button a dialog box will open
10-- Navigate (Find the file that you saved with HJT please its simple and that's why i said memorise the location were you saved that file)
11-- If you find it then click on the file than click OPEN on the dialog box, then the box will disappear...
12-- Hit the POST button then you are done.

Can you follow at-least this steps FRANKE?
If you cant then Broni cant help you nor we...

Good luck Bra and you gonna need it for sure.

Look at my Attachment it should be like that.

[file cleanup - saving space - attachment deleted by admin]

[socrates]

Franke what type of language do you understand very well?

As Broni told you to do you ignored it totally. Its very simple and he posted all the steps you have to do.
1--- Its not a picture that you have to upload(Attach with) or copy
2--- Its a txt file (notepad) more like word 2003/2007 that you have to copy
3--- If you run(open) HJT and click the scan button
4--- When this is done, click Save log button, theoretical it will save it as a txt file
5--- Memorise the location were the log txt file was saved when you clicked the save log button OK.
6--- You must know the location were that file is saved please!!!!!!!!!!!!!!!!!!!

7--- Back to computer Hope, Click reply
8--- Click Additional Options
9--- Click the browse... button a dialog box will open
10-- Navigate (Find the file that you saved with HJT please its simple and that's why i said memorise the location were you saved that file)
11-- If you find it then click on the file than click OPEN on the dialog box, then the box will disappear...
12-- Hit the POST button then you are done.

Can you follow at-least this steps FRANKE?
If you cant then Broni cant help you nor we...

Good luck Bra and you gonna need it for sure.

Look at my Attachment it should be like that.

I just wanted to point out that it's hilarious that you can't even use proper english to ask him what language he speaks, let alone make fun of him. 

[Shynnie]

Socrates remember this is short cut english ok..

[franke]

Socretes,
Sorry for the misunderstanding.
The "image" that I referred to,is the illustration of the text,in the 'save'portion of opening the file.If I select'save'on that illustration,I should get the text,as a file.In this case,I selected'save'and got nothing.
I tried,again,this morning,to run the snap file,with the same result.It downloads for an hour,and then aborts.
I really appreciate the time that you folks gave to me. In my own defence,I can say that my computer has NEVER worked as well as the old one that it replaced.It was a gift fromthe Family,at Christmas,2002.
Frank

[socrates]

Socrates remember this is short cut english ok..

I know.  It's all just fun 

[franke]

HEY;listen up.
I clicked onto my hijack icon,to clear the junk from my computer,and,the text appeared,with an address;notepad.
Thanks to you,I can find NOTEPAD.But it is empty.
Is there still hope for the hopeless?
Frank

[socrates]

Of course notepad is empty... it's just a program for word processing.  You can copy and paste into notepad, but it's not supposed to magically show what's wrong with the computer. 

Broni spelled out as clearly as possible what you need to do.  Have you followed those steps?  If so, tell us where you're getting stuck.

[Broni]

Exactly. I'm sorry, but I'm not able to explain it better. I gave you pictures, step-by-step instruction....
Maybe, you can ask a friend to help you a little.

[franke]

Broni
AMEN
It's in my computer;I'll rest a bit,and reread all the posts from here.
Then give it another Go.
I'll post my results.
Frank