I recently had my computer serviced by Circuit City and when I got the computer back, everything looked fine, the internet connected and the speed was as fast as it should be since I use cable.
The problem is, everything except for Internet Explorer is blocked from accessing the internet. I don't have any firewall or anti-virus software installed or running so I can't think of what could be blocking everything. When I launch internet explorer, it runs fine. But I logged into comcast to download mcafee and it says my windows is out-dated, which it isnt.
I also went to download and install Zonelabs Internet Security Suite. The download and installation went fine, but when going to launch the program I get the error "The application failed to initialize properly (0xc0000142). Click on OK to terminate the application." The only option is ok, the program never becomes visible for even a second, and after hitting ok it just stays closed. I get this error with several internet protection programs.
I obviously have an internet connection because I am able to browse online and access this forum, but when I installed AOL Instant Messenger the program never connects to the internet. I also went to install comcast toolbar with the spyware protection on it, and after asking for the zip code it begins to connect to the internet and says there is no connection, but there is. Microsoft updates also connect fine.
What could be giving me these two problems?
I have not installed ANY programs since the reformat, the cable connection is connect and I checked all the cords and connections to the computer.
Thanks a lot and I appreciate any help/tips.
