I know this may seem like a couple of the other posts on here but I read them and I don't think it is. I haven't had any trouble until I tried to load Windows office 2000 on my machine. The last thing I used my burner for was burning a video from the internet which I aborted. I have since tried to read a couple of picture CD's that I had burnt on the player and it sees nothing after inserting them. My machine is only 2 years old. It will read a photo projects CD but will not even play a CD that I recorded with the player. I have cleaned the filters and also used a cleaning disc to no avail.