Hi, i was wondering if you could help,
our computer had a virus about a week or two ago, and we paid £100 to get it fixed, it was running fine for a week and now its not starting properly again, when i turn it on it reads:
"We apologise for the inconvience but windows did not start sucessfully, a rescent hardware or software change may have caused this.
If you computer stopped responding, started unexpectedly or was automatically shut down to protect your files and folders choose the last known configuration to revert to the most recents settings that worked.
If previous start up attempt was interupted by a power failure or because the power or reset button was pressed of your not sure what caused the problem start the windows normally option.
Safe Mode
Safe Mode wutg networking
Safe mode with command prompt
Last known configuration
Start normally"
WHich ever option i choose it just restarts the computer and i end back up at that screen.
Please help, i think my mum will go mad if we have to pay the computer man again!
Nicola Whiteford
