Thanks for the replies
The browser is internet explorer. Version 6.0.2800.1106.
Going to landscape does not help.
Could not change resolution per your instructions. When I clicked on settings I got a window that had (archive and index) and (compress or encrypt).
However my son told me how to do it. Right click on the screen background, click properties, click settings and change resolution. This made the left right scroll bar go away on the web page but no one told the printer. It still only prints the left 80% on both portrait and landscape.