I have a hardware guestion, I had printer problems. I had the epson printer troubles so I tried to fix it. I uninstalled an downloaded the driver again still no progress. So I ended up calling the tech support. It is an old printer but cannot get a new printer at the present time. the tech support said I had a hardware problem. He walked me through uninstalled the printer. Do I need to get another printer? Printer message to me was communication error. Could I use the second printer option to install what to do?