can't get internet explorer 5.0 results

[Forensic2]

Well I had a few programs for video making, and files from other programs that I installed from CD. and now they won't install ? NTL is my internet provider and they have a fix it when it is slow. that won't load, My Norton 2005 CD that we had updated wouldn't install. So I downloaded the new 360.  Just programs like that.

It seems to me, everything is not on the same path to all work togather, if that makes any sense ?

[Broni]

and now they won't install ?

What happens when you try? You have to be specific describing problems. Remember, I'm not there.

So I downloaded the new 360

and it's running...
Remember, that ANY program you installed after you bought your computer, must be reinstalled, because you ran Recovery CD, which wiped out all your personal programs.

[Forensic2]

Broni - Let me say thank you for taking the time to help me out. I am in London UK and its 4:18 and my eyes just want to shut. I stay up cause I really need toget the Picture It 2000 art program back up and running for my blog I do,, long storie.

All I can say was the MESH Tech said I would loose everything on this installment. I didn't loos everything. The files are on the computer ?  Maybe doorment ? or they need to have a new name so it gets new file date with the new installed date on the file ?

The programs that came with the computer are not showing up in the START.  Epson printer loaded from CD, and I think thats all from the CD.

What ever you can sugest would be great, I did take down the page of what was on my computer .  I will be on tomarrow late afternoon, morning for you , 5 hours ahead here.  thanks again for taking the time to try and figure this thing out.. forensci2.  cheers.

[Broni]

No problem. You're welcome.
Some programs, you're talking about may be presented as just traces after reinstall, most likely, not in working conditions.
But you don't have to worry. There is a lot of free programs, which will meet your needs, and reinstalling your printer drivers is not a problem, as well.
See you tomorrow

[Forensic2]

Hey Broni - Good morning or afternoon.  Well here is one I will throw at you. The Norton 360 wants todo a back-up to a blank cd, before a full system sweep. I kept getting internal error.  They wanted me to click start run MSCONFIG  BOOT in SAFEMOD

log on as adiminstrater in windows xp.  Change permissions for windows xp shared documents folder..
clcik start run CMD and type in command. cd%allusersprofile% cacls docume~1/T/E/G everyone:F  and then press enter after each one.  It kept saying wrong command.

Also you can load a back up to Norton site but limite to how much. so I did a blamk one to them so the Norton would do a full system sweep. it has.

I guess what I am asking here, is could this be why the other programs are not showing up and some won't load from the CD with out a hipcup and stop ?

Sorry for such a long page, but I wanted you to know everything like you said.

Ill be on later to chatt if you got time then .. thanks..  Forensic2

BTW = the epson printer did load from CD. It was the only thing that did.

[Broni]

is could this be why the other programs are not showing up and some won't load from the CD with out a hipcup and stop ?

I don't think so.
Anyway what is our next subject?

[Forensic2]

I have done the windows one care scan twice, both times came up trojan loader and in Norton. I think that is in the old Norton.  Whats the best over all free scaner to check and fix everything ? thanks.

[Broni]

Wait...do you have BOTH, Windows OneCare, and Norton installed?

[Forensic2]

No Broni - Just used the free scane from windows one care.

Also Broni,  I went into my add or remove programs to uninstall a program and found I got 4 Norton 360 in a row with size 50.63MB ,  and a hole bunch of doubles of -
 
ccCommon - size 339.ooMB
SPBBC 32bit   size 50.63MB
Suppsoft       Size 50.63MB
SYMANTEC TECHNICAL SUPPORT CONTROLS 50.63MB

That wasn't like  that a few days ago ?  Any ideas.

[Forensic2]

Broni what if the file/virus that made this crash, could it still be on this computer ?

[Broni]

After you used Recovery CD....not a chance.
What do you mean by doubles? I can see 4 different items.

[Forensic2]

Them 4 listed are listed twice right after each one. and the Norton 360 is lsited 4 times in a row.

[Broni]

Did you pay for Norton, or is it some trial version?

[Forensic2]

It said try it for free for 14 days , then  payed for it before it ran out.

[Broni]

Good. Get rid of that crap, Norton.
Uninstall it, using this tool: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

After computer restart, turn Windows firewall on:
Go Start>Control Panel. Double click on the Security Center icon. Click on the Windows Firewall icon beneath the status updates. Click On, then OK.

Download, and install AVG free antivirus: http://free.grisoft.com/
After installing, update it, and run full scan.

When you're done, post new HijackThis log, and don't remove it later, like you did with the previous log. I need to see what's going on.