Author Topic: My windows is broken (Read 7564 times)

boo · « **on:** March 11, 2008, 05:39:21 AM »

I am running an HP laptop AMD dual core processor and 2 gigs of ram with Windows Vista SP1.

My problem...

The computer was running fine until recently, I think it was one of the updates from Microsoft that did it, either SP1 or another more recent not sure but now I have multiple problems.

The computer won't start up control panel, I have to go to my computer and click on the expand arrow for control panel and open up the individual program from there. It won't start up windows media center or other random things like Freecell and most annoyingly it won't print. My printer is connected and "working" the scan function works but the actual printer won't.

Does anybody know what this might be or how to fix it?

soybean · « **Reply #1 on:** March 11, 2008, 07:46:07 AM »

Why have you not updated Windows to SP2?

boo · « **Reply #2 on:** March 11, 2008, 10:08:32 AM »

Quote from: soybean on March 11, 2008, 07:46:07 AM

Why have you not updated Windows to SP2?

SP2 hasn't been released for Vista.

soybean · « **Reply #3 on:** March 11, 2008, 10:22:01 AM »

Oops, I didn't read your post carefully enough.

I have a Compaq Presario Notebook with Vista but haven't installed SP1. Can you uninstall SP1?

Do you have your important files backed up?

boo · « **Reply #4 on:** March 11, 2008, 10:27:03 AM »

Quote from: soybean on March 11, 2008, 10:22:01 AM

Oops, I didn't read your post carefully enough.

I have a Compaq Presario Notebook with Vista but haven't installed SP1. Can you uninstall SP1?

Do you have your important files backed up?

All my files are backup up on an external hdd. I can't uninstall SP1 which is what I was going to try and neither can I go back to a previous restore point because my computer won't open the system restore or show me my installed updates. Anyone with any advice on how to do this through command prompt or dos?

Broni · « **Reply #5 on:** March 11, 2008, 11:20:02 AM »

See, if you have KB936330 update listed. If so, uninstall.
Where did SP1 come from?

boo · « **Reply #6 on:** March 11, 2008, 11:26:40 AM »

Quote from: Broni on March 11, 2008, 11:20:02 AM

See, if you have KB936330 update listed. If so, uninstall.
Where did SP1 come from?

I download all my updates straight from Windows Update, also I couldn't find KB936330 though even if I could my computer won't let me uninstall any of the updates.

Broni · « **Reply #7 on:** March 11, 2008, 11:36:14 AM »

Quote

Where did SP1 come from?

boo · « **Reply #8 on:** March 11, 2008, 11:40:26 AM »

Quote from: Broni on March 11, 2008, 11:36:14 AM

Quote
Where did SP1 come from?

Downloaded from windows update.

Broni · « **Reply #9 on:** March 11, 2008, 11:50:35 AM »

It's not there. It wasn't released to the public, yet.

boo · « **Reply #10 on:** March 11, 2008, 11:58:55 AM »

I must have got it through the Microsoft website, but I am pretty sure I downloaded it through Windows Update, it is a release candidate version.

Broni · « **Reply #11 on:** March 11, 2008, 12:02:35 PM »

Yeah, possible from M$ site, but not through updates. It was a bad idea, but you know by now.
Let me see, if I can find something about uninstall.

boo · « **Reply #12 on:** March 11, 2008, 12:05:10 PM »

Yes I know it's a bad idea now. $:-\$

Broni · « **Reply #13 on:** March 11, 2008, 12:05:19 PM »

Try here: http://dotnetwizard.net/?p=534
Method 2, or 3

boo · « **Reply #14 on:** March 11, 2008, 12:15:35 PM »

Which bit of this

start /w pkgmgr /up: VistaSP1-KB936330~31bf3856ad364e35~x86~~6.0.0.<build number>

Do I type in, and do i have to put in spaces?

I keep getting a syntax error when I press enter.

Broni · « **Reply #15 on:** March 11, 2008, 12:19:49 PM »

If it's SP1 RC Preview, "build number" will be 17042

Broni · « **Reply #16 on:** March 11, 2008, 12:20:22 PM »

There is no "dot" after <build number>

boo · « **Reply #17 on:** March 11, 2008, 12:32:10 PM »

I am doing something wrong because I keep getting a syntax error.

Broni · « **Reply #18 on:** March 11, 2008, 12:44:23 PM »

Is your Vista 32-bit?
Build numbers may be wrong, depending on what RC you installed.
Some other number to try, below...

[recovering space - attachment deleted by admin]

boo · « **Reply #19 on:** March 11, 2008, 12:56:39 PM »

I have SP1 RC 6001.17052

And a 32bit operating system.

I put in the right numbers into the command line, but it still comes back telling me that I have put in an incorrect syntax. I simply don't know what I am doing wrong. I typed that lot in one long string, then I tried putting in the first line and pressing enter but that didn't work and I tried it with and without the spaces shown.

Broni · « **Reply #20 on:** March 11, 2008, 01:07:49 PM »

Your command should look like this:
start /w pkgmgr /up: VistaSP1-KB936330~31bf3856ad364e35~x86~~6.0.0.17052
Just copy above line, and paste it into Command Prompt.

boo · « **Reply #21 on:** March 11, 2008, 01:12:10 PM »

I got an error message this time, I realised my mistake from before. Now I think that my only option is #3 on that website, my issue is that I don't have a vista disk.

Broni · « **Reply #22 on:** March 11, 2008, 01:18:31 PM »

What error was it?

boo · « **Reply #23 on:** March 11, 2008, 01:19:44 PM »

Operation failed with 0x80070057

The parameter is incorrect.

Broni · « **Reply #24 on:** March 11, 2008, 01:30:40 PM »

Try here: http://www.updatexp.com/0x80070057.html
The above is about problems with updates, but it may work.

Broni · « **Reply #25 on:** March 11, 2008, 01:31:36 PM »

You may also try uninstall in Safe Mode.

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Author Topic: My windows is broken (Read 7564 times)

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