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Author Topic: problem with my compaq Presario Notebook  (Read 4405 times)

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nikkitome

    Topic Starter


    Greenhorn

    problem with my compaq Presario Notebook
    « on: March 18, 2008, 12:39:12 PM »
    http://

    can somebody help me ?
    when I turn on my laptop my homepage doesn't display completely, I even try AOL.com and still does the same thing  it displays just a partial  parts of the page  can somebody tell me what is it.  by the way  my OS is Windows Vista

    thanks guys

    Aegis



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    Re: problem with my compaq Presario Notebook
    « Reply #1 on: March 18, 2008, 07:33:09 PM »
    What operating system do you use?

    When did this start to happen?

    What do you see for the rest of the page, if only part of it displays?

    What browser do you use?


    "For you, a thousand times over." - "The Kite Runner"

    nikkitome

      Topic Starter


      Greenhorn

      Re: problem with my compaq Presario Notebook
      « Reply #2 on: March 18, 2008, 09:10:04 PM »
      my OS is windows vista home edition,I don't know if that's the way you call it since I don't know much about Windows Vista,  this started last night, the left side of the yahoo menu its all like broken in three different parts, the web search little window of the yahoo homepage is not there, and I'm using Internet Explorer  but the same thing happend when I open Firefox browser, AOL too.

      beyourownit



        Rookie
        Re: problem with my compaq Presario Notebook
        « Reply #3 on: March 18, 2008, 09:20:54 PM »
        perhaps a virus?  Are you running a virus protection program?

        if not try this

        http://beyourownit.com/videos/helpremovingavirus.html


        I am thinking somethings up

        let me know


        Broni


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        Re: problem with my compaq Presario Notebook
        « Reply #4 on: March 18, 2008, 09:26:08 PM »
        Quote
        if not try this

        http://beyourownit.com/videos/helpremovingavirus.html

        Please, disregard the above comment.

        Broni


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        Re: problem with my compaq Presario Notebook
        « Reply #5 on: March 18, 2008, 09:27:34 PM »
        nikkitome

        Does it happen in browsers only?
        Please, verify your Java version: http://www.java.com/en/download/installed.jsp

        beyourownit



          Rookie
          Re: problem with my compaq Presario Notebook
          « Reply #6 on: March 18, 2008, 09:54:10 PM »
          ? is the video not helpful?

          I will keep my posts to text only...

          nikkitome

            Topic Starter


            Greenhorn

            Re: problem with my compaq Presario Notebook
            « Reply #7 on: March 18, 2008, 09:57:34 PM »
            right now it doesn't let me open any page just this webpage computer help

            nikkitome

              Topic Starter


              Greenhorn

              Re: problem with my compaq Presario Notebook
              « Reply #8 on: March 18, 2008, 10:03:17 PM »
              Broni I couldn't it  open the webpages that you gave me  cuz the problem

              beyourownit



                Rookie
                Re: problem with my compaq Presario Notebook
                « Reply #9 on: March 18, 2008, 10:04:40 PM »
                try opening a page from my computer.

                in the address bar in my computer, type a web address...what happens?

                Broni


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                Re: problem with my compaq Presario Notebook
                « Reply #10 on: March 19, 2008, 01:50:06 PM »
                Download HijackThis:
                http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
                Click on Download HijackThis Installer
                Post HijackTHis log.

                nikkitome

                  Topic Starter


                  Greenhorn

                  Re: problem with my compaq Presario Notebook
                  « Reply #11 on: March 19, 2008, 07:31:30 PM »
                  Thank you guys for all the ideas that you have gave me, I have not been able to fix my problem yet, I must call HP I didn't not know  that I still have Insurance for this Laptop  Thanks any way.