My son's Dell Computer is infected with a virus. It won't even allow the virus scan to run. It seemed to have wiped out all of his settings. I want to wipe out the hard drive and start over. All I have is the OS CD (Windows XP). He doesn't have any drivers except to his Wireless USB.
Can someone tell me step by step how to wipe out the hard drive to start over? Do I need anything else, other than his OS CD?
Thanks for your help, he is going crazy!