You have
Viewpoint installed.
Viewpoint Media Player/Manager/Toolbar is considered as
foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". See
Viewpoint to Plunge Into AdwareIt is suggested to remove the program now.
Go to
Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.
- Viewpoint
- Viewpoint Manager
- Viewpoint Media Player
- Viewpoint Toolbar
- Viewpoint Experience Technology
If you have trouble removing Viewpoint, I suggest that you use
ViewpointKillerOnce you have downloaded ViewpointKiller, unzip it to a convenient location such as your desktop.
Run ViewpointKiller, and select
File > Do All KillingsFollow the prompts, selecting
Yes or
No, depending on which selection you are most comfortable with.
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Please download Malwarebytes' Anti-Malware (MBAM) to your desktop from either of these two links.
- Double-click mbam-setup.exe and follow the prompts to install the program.
- At the end, be sure a checkmark is placed next to
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
- Click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select Perform full scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.
- When completed, a log will open in Notepad.
- Please copy and paste the log into your next reply
Note: If you accidentally close the log it can be retrieved at any time from the Malwarebytes' Anti-Malware main screen.
- Launch Malwarebytes' Anti-Malware.
- Click the Logs tab.
- Double-click log-mm.dd.yyyy [xxxxxx].txt
.
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Now run a new Hijackthis scan and post that log along with the MBAM log.
Also let me know how things are now.