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Author Topic: dvd rom and cd rom not recognized by windows xp  (Read 1899 times)

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mom23

    Topic Starter


    Newbie

    dvd rom and cd rom not recognized by windows xp
    « on: April 15, 2008, 04:08:58 AM »
    my computer was really acting weird so husband did sys restore.  then a couple weeks later had unrelated problem with roxio 7.5 so un and reinstalled roxio now my computer does not recognize cdrom or dvdrom.  in device manager there is a yellow ! on both drives.  i un and reinstalled both drives from device manager and then got there a problem occurred during install your new hardware may not work properly.  oh yeah in device manager when you check to see if the device is working right it gives me this - windows could not initialize the device driver for this device (code 37)

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    • Experience: Beginner
    • OS: Windows XP
    Re: dvd rom and cd rom not recognized by windows xp
    « Reply #1 on: April 15, 2008, 08:29:56 AM »
    What is the make and model of the burner?

    Whenever I watch TV and I see those poor starving kids all over the world, I can't help but cry. I mean I would love to be skinny like that, but not with all those flies and death and stuff." - Mariah Carey, Pop Singer

    mom23

      Topic Starter


      Newbie

      Re: dvd rom and cd rom not recognized by windows xp
      « Reply #2 on: April 15, 2008, 09:58:00 AM »
      one is HL-DT-ST RW/DVD GCC-4481B and the other is PHILIPS DVD+-RW/DVD 8631

      can you help me?