HP Scanjet

[elgnarc]

I'm having trouble using my HP Scanjet 2400. In photo made it only copies 1/2 the photo.It's very slow. In  scan to Word, lamp tries to warm up, eventually says there's a fault. in straight scan mode it just does not work.
It's about 2 or 3 years old. I use Windows XP.
I've tried uninstalling and then uninstalling, no effect.
Is it terminal?
 

[dahlarbear]

Can you provide more information?  See here

It would be helpful to know the "exact" messages you see when the scan functions fail.  Anything like these Error messages.

What is make/model number of computer if "brand name", otherwise make/model number of motherboard?

How much physical memory does the computer have?

Are you using the latest software and/or drivers for the Scanjet?  From Microsoft or HP?

Did the Scanjet 2400 ever work well on this computer and operating system?

What interface are you using and how/where is it connected to the computer?  USB 1.1, USB 2.0, something else?

Are you using the interface cable that came with the Scanjet?

Is there a lot of other software loaded and/or running in memory while you're attempting these scan functions?

Do you have Internet Explorer 7 installed?