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Author Topic: kicked off to my desktop  (Read 5052 times)

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freight fox

    Topic Starter


    Greenhorn

    kicked off to my desktop
    « on: April 23, 2008, 10:01:56 PM »
    Recently, I tried to get onto my credit union's site to pay some bills and after hitting enter to go into the site, I got kicked off the internet and back to my desktop.  I can get on to the credit union from other computers and my credit union said my account is fine (I'm not locked out).  After this happened I took my tower to Staples and they did a tune up and virus, spyware and ad ware removal but they couldn't figure out why this is happening.  I need this fixed ASAP.

    Broni


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    Re: kicked off to my desktop
    « Reply #1 on: April 23, 2008, 10:19:22 PM »
    Windows version, browser version, please.

    freight fox

      Topic Starter


      Greenhorn

      Re: kicked off to my desktop
      « Reply #2 on: April 24, 2008, 02:58:31 PM »
      Sorry, first time on this site.  Windows XP but not sure what you mean by browser version....I use Internet Explorer...

      Broni


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      Re: kicked off to my desktop
      « Reply #3 on: April 24, 2008, 03:16:41 PM »
      IE 6, or 7?

      freight fox

        Topic Starter


        Greenhorn

        Re: kicked off to my desktop
        « Reply #4 on: April 24, 2008, 03:44:18 PM »
        How do I find this out? 

        Broni


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        Re: kicked off to my desktop
        « Reply #5 on: April 24, 2008, 04:55:59 PM »
        Help>About Internet Explorer

        freight fox

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          Greenhorn

          Re: kicked off to my desktop
          « Reply #6 on: April 26, 2008, 03:18:15 PM »
          IE7

          Broni


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          Re: kicked off to my desktop
          « Reply #7 on: April 26, 2008, 03:21:25 PM »
          Go Tools>Internet Options>Advanced tab, click on "Reset" button.
          Restart computer, and try again.

          freight fox

            Topic Starter


            Greenhorn

            Re: kicked off to my desktop
            « Reply #8 on: April 26, 2008, 03:56:43 PM »
            You're a genius!  It worked, thanks.  Why did this happen all of a sudden?

            Broni


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            Re: kicked off to my desktop
            « Reply #9 on: April 26, 2008, 04:14:22 PM »
            :) Most likely, one of your add-ons. They were not deleted, just disabled by using Reset button. If you need them, try to enable them one-by-one, restarting IE every time, and checking with your credit union site, if it works.
            I may be pop-up blocker, or some toolbar, like Google.