Hi
I have 2 identical dell demension desktop they both are registered to napster
when I plug my sansa e250 mp3 into one the computer recognizes the new hardware but in the device manager it says no drivers are loaded and it isn't
seen by napster
If I plugged it in the other dell it works perfectly I have installed and removed
microsoft media transfer porting kit a couple of times but no help
I contacted sansa support first they directed me to microsoft mtp kit
and then they said my usb port is bad I have other devices that have no
trouble with the same port (joystick and digital camera )
I plugged it into a different usb in the back but again no luck
does anybody have a clue how I can fix this it is a hassle trying to get
my girls off their computer so I can download music
thanks
lneilson