Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Can't find my backup copy of Vista OS  (Read 3664 times)

0 Members and 1 Guest are viewing this topic.

tango514

    Topic Starter


    Rookie

    Can't find my backup copy of Vista OS
    « on: April 26, 2008, 07:59:36 PM »
    HP a6300f with Windows Vista Home Premium, IE 7

    I bought a new computer a few months ago.  A geek friend set it up for me, and I remember him giving me a cd (dvd?) telling me to keep it safe place because it’s a copy of my operating system (start up), and I remember labeling it.  Well, I don’t need it now, but some day I might – and after searching I can’t find it.

    I called him and he said to search again, then if I can’t find it, I can call Microsoft and they will send me another for $35.  But, I heard that I have to give product key code (25 digits), which is different from product ID.  I don’t know where to find this key code and I want to have it before I call them.

    Broni


      Mastermind
    • Kraków my love :)
    • Thanked: 614
      • Computer Help Forum
    • Computer: Specs
    • Experience: Experienced
    • OS: Windows 8

    tango514

      Topic Starter


      Rookie

      Re: Can't find my backup copy of Vista OS
      « Reply #2 on: April 26, 2008, 08:05:03 PM »
      Thanks, broni  :)

      Broni


        Mastermind
      • Kraków my love :)
      • Thanked: 614
        • Computer Help Forum
      • Computer: Specs
      • Experience: Experienced
      • OS: Windows 8
      Re: Can't find my backup copy of Vista OS
      « Reply #3 on: April 26, 2008, 08:08:08 PM »
      :)

      patio

      • Moderator


      • Genius
      • Maud' Dib
      • Thanked: 1769
        • Yes
      • Experience: Beginner
      • OS: Windows 7
      Re: Can't find my backup copy of Vista OS
      « Reply #4 on: April 27, 2008, 08:42:32 AM »
      It shouldn't cost $35.00.
      The only charge should be shipping and handling.
      Are you sure you talked to MS ? ?
      " Anyone who goes to a psychiatrist should have his head examined. "