Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: got another trojan...please help  (Read 5762 times)

0 Members and 1 Guest are viewing this topic.

opalholic

    Topic Starter


    Rookie

    got another trojan...please help
    « on: May 21, 2008, 06:37:06 PM »
    Here we go again.  Norton auto protect picks it up over and over but doesn't get rid of it.  Here are the logs...

    opalholic

      Topic Starter


      Rookie

      Re: got another trojan...please help
      « Reply #1 on: May 21, 2008, 06:37:51 PM »
      SUPERAntiSpyware Scan Log
      http://www.superantispyware.com

      Generated 05/21/2008 at 05:59 PM

      Application Version : 4.0.1154

      Core Rules Database Version : 3465
      Trace Rules Database Version: 1456

      Scan type       : Complete Scan
      Total Scan Time : 01:04:37

      Memory items scanned      : 392
      Memory threats detected   : 0
      Registry items scanned    : 5404
      Registry threats detected : 0
      File items scanned        : 97651
      File threats detected     : 1

      Adware.VideoAccessCodec-Gen
         C:\WINDOWS\EMTD.EXE

      opalholic

        Topic Starter


        Rookie

        Re: got another trojan...please help
        « Reply #2 on: May 21, 2008, 06:38:26 PM »
        Malwarebytes' Anti-Malware 1.12
        Database version: 755

        Scan type: Full Scan (C:\|)
        Objects scanned: 131345
        Time elapsed: 43 minute(s), 1 second(s)

        Memory Processes Infected: 0
        Memory Modules Infected: 0
        Registry Keys Infected: 0
        Registry Values Infected: 0
        Registry Data Items Infected: 0
        Folders Infected: 0
        Files Infected: 0

        Memory Processes Infected:
        (No malicious items detected)

        Memory Modules Infected:
        (No malicious items detected)

        Registry Keys Infected:
        (No malicious items detected)

        Registry Values Infected:
        (No malicious items detected)

        Registry Data Items Infected:
        (No malicious items detected)

        Folders Infected:
        (No malicious items detected)

        Files Infected:
        (No malicious items detected)

        opalholic

          Topic Starter


          Rookie

          Re: got another trojan...please help
          « Reply #3 on: May 21, 2008, 06:38:55 PM »
          Logfile of Trend Micro HijackThis v2.0.2
          Scan saved at 6:54:30 PM, on 5/21/2008
          Platform: Windows XP SP2 (WinNT 5.01.2600)
          MSIE: Internet Explorer v7.00 (7.00.6000.16640)
          Boot mode: Normal

          Running processes:
          C:\WINDOWS\System32\smss.exe
          C:\WINDOWS\system32\winlogon.exe
          C:\WINDOWS\system32\services.exe
          C:\WINDOWS\system32\lsass.exe
          C:\WINDOWS\system32\Ati2evxx.exe
          C:\WINDOWS\system32\svchost.exe
          C:\WINDOWS\System32\svchost.exe
          C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
          C:\WINDOWS\system32\Ati2evxx.exe
          C:\WINDOWS\Explorer.EXE
          C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
          C:\WINDOWS\system32\spoolsv.exe
          C:\WINDOWS\SYSTEM32\astsrv.exe
          C:\WINDOWS\system32\crypserv.exe
          C:\Program Files\Symantec AntiVirus\DefWatch.exe
          C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
          C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
          C:\WINDOWS\system32\svchost.exe
          C:\Program Files\Symantec AntiVirus\Rtvscan.exe
          C:\WINDOWS\system32\ZoneLabs\vsmon.exe
          C:\Program Files\Common Files\Symantec Shared\ccApp.exe
          C:\PROGRA~1\SYMANT~1\VPTray.exe
          C:\Program Files\Logitech\MouseWare\system\em_exec.exe
          C:\Program Files\Logitech\iTouch\iTouch.exe
          C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
          C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
          C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
          C:\Program Files\QuickTime\qttask.exe
          C:\WINDOWS\system32\ctfmon.exe
          C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
          C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

          R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
          R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
          R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
          O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
          O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
          O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
          O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
          O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
          O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
          O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
          O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
          O4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe
          O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
          O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
          O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
          O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
          O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
          O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
          O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe -NoStart
          O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
          O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
          O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
          O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
          O9 - Extra button: PartyCasino - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunApp.exe
          O9 - Extra 'Tools' menuitem: PartyCasino - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunApp.exe
          O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
          O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
          O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
          O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
          O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
          O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
          O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
          O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://signin3.valueactive.com/Register/Branding/olr3313/OCX/v1018/flashax.cab
          O23 - Service: AST Service (astcc) - Nalpeiron Ltd. - C:\WINDOWS\SYSTEM32\astsrv.exe
          O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
          O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
          O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
          O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
          O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
          O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
          O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
          O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
          O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
          O23 - Service: Sentinel Protection Server (SentinelProtectionServer) - SafeNet, Inc - C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
          O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
          O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
          O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
          O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

          --
          End of file - 7012 bytes

          opalholic

            Topic Starter


            Rookie

            Re: got another trojan...please help
            « Reply #4 on: May 21, 2008, 06:39:20 PM »
            Thanks in advance!

            Broni


              Mastermind
            • Kraków my love :)
            • Thanked: 614
              • Computer Help Forum
            • Computer: Specs
            • Experience: Experienced
            • OS: Windows 8
            Re: got another trojan...please help
            « Reply #5 on: May 21, 2008, 08:24:40 PM »
            To start with, you're running two firewalls: ZA, and Norton. One has to go.
            When done, post new HJT log.

            opalholic

              Topic Starter


              Rookie

              Re: got another trojan...please help
              « Reply #6 on: May 21, 2008, 08:32:07 PM »
              Hi Broni!

              LOL  We discussed this one last week.  I don't have Norton firewall on my computer, just Anti-virus.  Last week you said the same thing to me in another post, so I searched high and low and couldn't find ANYTHING on my computer pertaining to Norton Firewall.  So what's next?  ;D

              Broni


                Mastermind
              • Kraków my love :)
              • Thanked: 614
                • Computer Help Forum
              • Computer: Specs
              • Experience: Experienced
              • OS: Windows 8
              Re: got another trojan...please help
              « Reply #7 on: May 21, 2008, 08:40:34 PM »
              LOL...OK

              *** Go Start>Control Panel>Add\Remove, and uninstall PartyGaming (if present)

              1. Print this post out, since you won't have an access to it, at some point.

              2. Close all windows, except for HijackThis.

              3. Put a checkmark next to the following HijackThis entries (some entries will be checkmarked to disable unnecessary startups; in those cases (marked with *), no actual program will be removed):

              - *O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
              - *O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
              - O9 - Extra button: PartyCasino - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunApp.exe
              - O9 - Extra 'Tools' menuitem: PartyCasino - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunApp.exe
              - O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://signin3.valueactive.com/Register/Branding/olr3313/OCX/v1018/flashax.cab


              4. Click on Fix checked button.

              5. Restart your computer in Safe Mode (keep tapping F8 key, when your computer starts, until menu appears)

              6. Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders.

              7. Delete following files/folders (if present):

              - PartyGaming folder from C:\Program Files

              8. Restart in Normal Mode.

              9. Post new HijackThis log.

              opalholic

                Topic Starter


                Rookie

                Re: got another trojan...please help
                « Reply #8 on: May 21, 2008, 08:59:51 PM »
                Hi Broni.  I just restarted back to normal.  Did you want me to run HijackThis again, or did you want the log from right before the restart to safe mode?  Just making sure.

                opalholic

                  Topic Starter


                  Rookie

                  Re: got another trojan...please help
                  « Reply #9 on: May 21, 2008, 09:06:30 PM »
                  Well, I ran another scan with HJT.  Here's the newest log file.



                  Logfile of Trend Micro HijackThis v2.0.2
                  Scan saved at 11:05:18 PM, on 5/21/2008
                  Platform: Windows XP SP2 (WinNT 5.01.2600)
                  MSIE: Internet Explorer v7.00 (7.00.6000.16640)
                  Boot mode: Normal

                  Running processes:
                  C:\WINDOWS\System32\smss.exe
                  C:\WINDOWS\system32\winlogon.exe
                  C:\WINDOWS\system32\services.exe
                  C:\WINDOWS\system32\lsass.exe
                  C:\WINDOWS\system32\Ati2evxx.exe
                  C:\WINDOWS\system32\svchost.exe
                  C:\WINDOWS\System32\svchost.exe
                  C:\WINDOWS\system32\Ati2evxx.exe
                  C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
                  C:\WINDOWS\Explorer.EXE
                  C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
                  C:\WINDOWS\system32\spoolsv.exe
                  C:\WINDOWS\SYSTEM32\astsrv.exe
                  C:\WINDOWS\system32\crypserv.exe
                  C:\Program Files\Symantec AntiVirus\DefWatch.exe
                  C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
                  C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
                  C:\WINDOWS\system32\svchost.exe
                  C:\Program Files\Symantec AntiVirus\Rtvscan.exe
                  C:\WINDOWS\system32\ZoneLabs\vsmon.exe
                  C:\Program Files\Common Files\Symantec Shared\ccApp.exe
                  C:\PROGRA~1\SYMANT~1\VPTray.exe
                  C:\Program Files\Logitech\MouseWare\system\em_exec.exe
                  C:\Program Files\Logitech\iTouch\iTouch.exe
                  C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
                  C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
                  C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
                  C:\Program Files\Internet Explorer\iexplore.exe
                  C:\WINDOWS\system32\ctfmon.exe
                  C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

                  R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
                  R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
                  R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
                  O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
                  O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
                  O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
                  O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
                  O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
                  O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
                  O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
                  O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
                  O4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe
                  O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
                  O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
                  O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
                  O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
                  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
                  O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe -NoStart
                  O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
                  O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
                  O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
                  O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
                  O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
                  O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                  O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                  O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
                  O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                  O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                  O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
                  O23 - Service: AST Service (astcc) - Nalpeiron Ltd. - C:\WINDOWS\SYSTEM32\astsrv.exe
                  O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
                  O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
                  O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
                  O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
                  O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
                  O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
                  O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
                  O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
                  O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
                  O23 - Service: Sentinel Protection Server (SentinelProtectionServer) - SafeNet, Inc - C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
                  O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
                  O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
                  O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
                  O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

                  --
                  End of file - 6459 bytes

                  Broni


                    Mastermind
                  • Kraków my love :)
                  • Thanked: 614
                    • Computer Help Forum
                  • Computer: Specs
                  • Experience: Experienced
                  • OS: Windows 8
                  Re: got another trojan...please help
                  « Reply #10 on: May 21, 2008, 09:21:54 PM »
                  Your computer is clean

                  1. Download, and install CCleaner: http://www.ccleaner.com/download/builds. Get "Slim" version.
                  Read CCleaner instruction here: http://www.jahewi.nl/ccleaner/ccleaner.html.
                  Run CCleaner.

                  2. Turn off System Restore:

                  - Windows XP:
                     1. Click Start.
                     2. Right-click the My Computer icon, and then click Properties.
                     3. Click the System Restore tab.
                     4. Check "Turn off System Restore".
                     5. Click Apply.   
                     6.  When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
                     7. Click OK.
                  - Windows Vista:
                     1. Click Start.
                     2. Right-click the Computer icon, and then click Properties.
                     3. Click on System Protection under the Tasks column on the left side
                     4. Click on Continue on the "User Account Control" window that pops up
                     5. Under the System Protection tab, find Available Disks
                     6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
                     7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
                     8. Click OK

                  3. Restart computer.

                  4. Turn System Restore on.

                  5. Read So how did I get infected in the first place?: http://www.castlecops.com/postlite7736-.html

                  6. Let me know, how your computer is doing.


                  opalholic

                    Topic Starter


                    Rookie

                    Re: got another trojan...please help
                    « Reply #11 on: May 21, 2008, 09:25:27 PM »
                    Sweet!  Thanks again Broni!

                    Broni


                      Mastermind
                    • Kraków my love :)
                    • Thanked: 614
                      • Computer Help Forum
                    • Computer: Specs
                    • Experience: Experienced
                    • OS: Windows 8
                    Re: got another trojan...please help
                    « Reply #12 on: May 21, 2008, 09:27:35 PM »
                    :)