Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Problems connecting to internet  (Read 6159 times)

0 Members and 1 Guest are viewing this topic.

lozziloz

    Topic Starter


    Rookie

    Problems connecting to internet
    « on: May 10, 2008, 09:43:33 PM »
    I have three computers using same internet connection. They connect through a D-Link Wireless G Router (DIR300) which is connected to a modem (nettcomm NB5 plus 4 adsl2+). I have been using the modem for almost two years and only 3 months ago started using the wireless router. One computer has had intermittent problems with this (of course, it is my favourite!). It has problems obtaining an ip address. Usually I reset or unplug the modem the router and the computer and this sorts itself out..... but not this time! Currently I cannot connect at all!! It still gives the same message that it has no ip address but i tried directly plugging in to both router and modem using ethernet cable and nothing. It acts like nothing happens. I have tried bothe firefox and explorer. The computer in question uses windows media centre as OS (which really is same as xp for most purposes). Any ideas??

    Broni


      Mastermind
    • Kraków my love :)
    • Thanked: 614
      • Computer Help Forum
    • Computer: Specs
    • Experience: Experienced
    • OS: Windows 8
    Re: Problems connecting to internet
    « Reply #1 on: May 10, 2008, 10:03:18 PM »
    Are two other computers OK?
    You said, you tried to connect computer in question by a wire, straight to the modem?

    lozziloz

      Topic Starter


      Rookie

      Re: Problems connecting to internet
      « Reply #2 on: May 10, 2008, 10:08:11 PM »
      Other two computers are perfect.. I am using one now on the configuration that I am trying to repair on troubled computer.  I have resolved the issue of not being able to connect via cable... so I can connect to either the modem or router directly and access internet but wireless still says "Limited or no connectivity"

      Broni


        Mastermind
      • Kraków my love :)
      • Thanked: 614
        • Computer Help Forum
      • Computer: Specs
      • Experience: Experienced
      • OS: Windows 8
      Re: Problems connecting to internet
      « Reply #3 on: May 10, 2008, 10:11:41 PM »
      Uninstall/reinstall network card/driver...

      lozziloz

        Topic Starter


        Rookie

        Re: Problems connecting to internet
        « Reply #4 on: May 10, 2008, 10:14:33 PM »
        I am technically retarded... Can you please tell me how to do that.

        Broni


          Mastermind
        • Kraków my love :)
        • Thanked: 614
          • Computer Help Forum
        • Computer: Specs
        • Experience: Experienced
        • OS: Windows 8
        Re: Problems connecting to internet
        « Reply #5 on: May 10, 2008, 10:20:47 PM »
        Is it XP, or Vista?
        Hold Windows key, and press Pause/Break key.

        lozziloz

          Topic Starter


          Rookie

          Re: Problems connecting to internet
          « Reply #6 on: May 10, 2008, 10:33:38 PM »
          Thanks...
          Microsoft Windows XP
          Media Centre Edition
          Version 2002
          Service Pack 2

          Broni


            Mastermind
          • Kraków my love :)
          • Thanked: 614
            • Computer Help Forum
          • Computer: Specs
          • Experience: Experienced
          • OS: Windows 8
          Re: Problems connecting to internet
          « Reply #7 on: May 10, 2008, 10:42:35 PM »
          Go Start>Run, type in:
          devmgmt.msc
          Click OK.
          Device Manager will open.
          What do you have listed under Network Adapters?

          lozziloz

            Topic Starter


            Rookie

            Re: Problems connecting to internet
            « Reply #8 on: May 10, 2008, 11:07:06 PM »
            1394 Net Adapter
            Broadcom 440x 10/100 Integrated Controller
            Intel(R) PRO/Wireless 3945ABG Network Connection

            Broni


              Mastermind
            • Kraków my love :)
            • Thanked: 614
              • Computer Help Forum
            • Computer: Specs
            • Experience: Experienced
            • OS: Windows 8
            Re: Problems connecting to internet
            « Reply #9 on: May 10, 2008, 11:17:38 PM »
            Download your driver from HERE
            Don't install, yet.
            In Device Manager, right click on Intel(R) PRO/Wireless 3945ABG Network Connection, click Uninstall. Restart computer. Windows will find it again.
            See, if your connection is back. If not, we'll go from there, but tomorrow. Bed time :)

            lozziloz

              Topic Starter


              Rookie

              Re: Problems connecting to internet
              « Reply #10 on: May 10, 2008, 11:55:45 PM »
              Thank You and Good Night (It's only 3:50pm here - I am in Australia) I will try and see how it goes.

              lozziloz

                Topic Starter


                Rookie

                Re: Problems connecting to internet
                « Reply #11 on: May 11, 2008, 12:27:04 AM »
                It did not work... I will look for you tomorrow.

                Broni


                  Mastermind
                • Kraków my love :)
                • Thanked: 614
                  • Computer Help Forum
                • Computer: Specs
                • Experience: Experienced
                • OS: Windows 8
                Re: Problems connecting to internet
                « Reply #12 on: May 11, 2008, 10:11:27 AM »
                Go back to Device Manager, right click on Intel(R) PRO/Wireless 3945ABG Network Connection, click Properties>Driver tab, click Uninstall. Confirm.
                Install freshly downloaded driver.
                Restart computer.

                lozziloz

                  Topic Starter


                  Rookie

                  Re: Problems connecting to internet
                  « Reply #13 on: May 11, 2008, 04:40:38 PM »
                  IT WORKED! When I did it yesterday. It seemed to auto-install the driver and this time I double-clicked and went through installation wizard-so probably didn't even install yesterday. Only thing is as the troubled computer was my primary computer (and I only call it primary as it is my favourite and the one I set up network on originally) I will have to set up wireless network again. It now has gone back to default name of dlink with no security. So, one more question, do I need to uninstall old network details off others computers or, if I use the same config, will it be okay? Also, can you foresee any other issues? Sorry to ask so many questions at once. I have to go to work shortly and I figure that when I come home you will be asleep and this is when I will be sorting myself out, so I am trying to pick your brain in meantime.....

                  THANK YOU BRONI - I have been struggling with this for days, I am very grateful for your help and so glad I found Computer Hope.

                  Broni


                    Mastermind
                  • Kraków my love :)
                  • Thanked: 614
                    • Computer Help Forum
                  • Computer: Specs
                  • Experience: Experienced
                  • OS: Windows 8
                  Re: Problems connecting to internet
                  « Reply #14 on: May 11, 2008, 04:52:13 PM »
                  Great news :)
                  I tell you what...create fresh Restore point, to start with.
                  Then start a new topic about your network configuration. I'm not that great with networking. Some other people here, are.
                  Make sure to post a link to this thread, so any helper knows what the situation is.
                  Good luck!