Printer doesnt print correct colors

[Nguyen]

I have an outdated HP DeskJet 710C color printer from 1999.

Now, I have no idea weither the printing problem lies within the printer or the ink cartridges. When I pressed print, instead of blue and red, everything turned out magenta, and instead of yellow, I got white.

Now, the new ink catridges I'm using was sitting there unused for over a month, so that may be the problem. The ink must have dried up.

But, before I changed to the new ink cartridges, the printer had the same exact problem. Now, I'm not sure if its a cartridge problem or a hardware problem within the printer b/c it old.

Does anyone know and answers/solutions?

Thanks

[Broni]

What Windows version? Did you try to reinstall printer, update driver?

[Dias de verano]

But, before I changed to the new ink cartridges, the printer had the same exact problem

Sounds like clogged or damaged print head maybe?

[Carbon Dudeoxide]

Have you tried changing the ink yet?

[Dias de verano]

It is not really worth doing much to try to revive a 9 year old inkjet.

[Spoiler]

It is not really worth doing much to try to revive a 9 year old inkjet.

I agree with this....

But...if you want to play see about getting the latest and greatest drivers for your system and a copy of the manual. In the manual it should show you how to print a test page for the printer. Not windows. The test page for the printer shows a pattern that goes though all the colors and page aliment. Normal you get this by pressing the print button on the machine.

Also look at your paper. Try to get a sheets made for color printing. That goes a long way to good printing.

[cryhelp]

Click Start....Click Printers & Faxes...Right Click Properties...Click Utilities Tab....Click Head Cleaning....Run Head cleaning a couple of times....Click Nozzle Check....If the test pattern is not correct run Head Cleaner again.. If that don't work  Think about new one.

My Wife has an Epson, 10 yr old.  Each time I change Ink Cartridges, I have to run Head Cleaner at least 3 or 4 times.  Good Luck.