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Author Topic: internet slowdown and explorer errors  (Read 3511 times)

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az_shyguy

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    internet slowdown and explorer errors
    « on: May 23, 2008, 07:27:28 PM »
    Hello... its me again..

    my computer has for the last couple of weeks started slowing down on the internet.  I also am getting a windows error quite frequently, saying windows explorer has encountered a error and needs to shut down. It was doing ok on the internet and it was running fine, until I installed the new avg antivirus.  Then it is like it started to slow down after that and seems to be getting slower and slower as time goes by. I didn't think avg would cause that problem.  Then I started getting windows explorer errors after I would listen to music on windows media player, but now I am getting them and haven't even gone near wmp.  So I figure I would have someone look at my logs in here and tell me if I need to fix anything or have a virus I do not know about. before I move on to any other troubleshooting I would like to know there is no malware.  please let me know what I need to do or if you need more information.

    I am running avg free version 8.0.100, windows defender, I have a-squared but haven't used it in quite awhile now. I have windows firewall up also. 40gig hardrive
     system information is below:

     OS Name   Microsoft Windows XP Professional
    Version   5.1.2600 Service Pack 2 Build 2600
    OS Manufacturer   Microsoft Corporation

    System Manufacturer   Gateway
    System Model   8DT-084_
    System Type   X86-based PC
    Processor   x86 Family 6 Model 4 Stepping 2 AuthenticAMD ~798 Mhz
    BIOS Version/Date   American Megatrends Inc. 0AASNP05, 7/23/1999
    SMBIOS Version   2.3
    Windows Directory   C:\WINDOWS
    System Directory   C:\WINDOWS\system32
    Boot Device   \Device\HarddiskVolume1
    Locale   United States
    Hardware Abstraction Layer   Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"

    Time Zone   Mountain Daylight Time
    Total Physical Memory   640.00 MB
    Available Physical Memory   319.68 MB
    Total Virtual Memory   2.00 GB
    Available Virtual Memory   1.96 GB
    Page File Space   1.34 GB
    Page File   C:\pagefile.sys

    logs are attached below.
    Thank you for your valuable time!


    [recovering space - attachment deleted by admin]

    Broni


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    Re: internet slowdown and explorer errors
    « Reply #1 on: May 23, 2008, 07:47:10 PM »
    MBAM, and SAS removed couple of things, no biggies, though.
    Your RAM, 640MB. Is it 512+128? If so, I'd get rid of 128, and get another 512 stick.
    Possibly, AVG 8.0 is causing slowness.
    I'd uninstall it, and go either with 7.5 version, or switch to Avast.

    az_shyguy

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      Re: internet slowdown and explorer errors
      « Reply #2 on: May 23, 2008, 08:06:46 PM »
      The ram is two 256 and one 128
      so everything looks ok to you?  I was wondering if it was avg?  I haven't ever tried avast. Is it better than avg or about the same?
       
         well thanks Broni for taking a look for me!! I just wanted to be sure. I will uninstall the avg and go back to earlier version!

      Thanks again! :) I really appreciate your contributions to the forum!!

      p.s. do you think the avg is causing the windows explorer errors too?

      Broni


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      Re: internet slowdown and explorer errors
      « Reply #3 on: May 23, 2008, 08:43:48 PM »
      Quote
      do you think the avg is causing the windows explorer errors too?
      We won't find out until AVG is gone.
      There has been a lot of problems with 8.0 version.