Request for assistance with virus/malware/who knows what

[dclarkfromcalgary]

I am new to this site after a recommendation from a friend.
I have a "cannot find sscvihost.exe" problem showing up with every reboot.
I am not new to computers, I had my first email address in 1985. But we were running Unix systems which needed to be rebooted a few times a year rather than a few times a DAY! I don't know who I should be venting at, but Microsoft usually gets the bad press. Rather than computer viruses, wouldn't the name more correctly be Microsoft viruses?
Anyway, interesting forum. Thanks for any help.
Attachments: logs as requested.

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[evilfantasy]

Welcome to CH

This looks like it may be a company machine, I need to know if this is the case. It has no bearing on me helping you I just need to understand what I am seeing in the logs.

Download SDFix.exe and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Now then reboot your computer in Safe Mode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
  
• Choose your usual account.
• Open the extracted SDFix folder and double click RunThis.bat to start the script.
  
• Type Y to begin the cleanup process.
  
• It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
  (Report.txt will also be copied to Clipboard).
  
• Finally add the contents of the Report.txt in your next post.

If SDFix won't run or you get errors, follow the link for instructions on running SDFix. How to use SDFix


Next post please add
SDFix log

[dclarkfromcalgary]

Thank you for your quick response.
In answer to your question "Is this a business machine?". the answer is "No, this is not a business machine".
requested log to follow.
Thanks again
Don

[dclarkfromcalgary]

As requested, SDfix.log is attached.
Thanks again
Don

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[evilfantasy]

Use the Kaspersky Online Scanner

• Click Accept.
  
• Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
  
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
  • Extended
• Scan Options:
• Scan Archives
  
• Scan Mail Bases

• Click OK & have it scan My Computer

When the scan is done, in the Scan is complete window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.

To obtain the report:
Click on: Save Report As...

• Next, in the Save as prompt, Save in area, select: Desktop.
  
• In the File name area, use KScan, or something similar.
  
• In Save as type: click the drop arrow and select: Text file [*.txt]
  
• Then, click: Save

Please copy and paste the Kaspersky Online Scanner Report in your next post.[/list]