I found it strange that this one didn't have such a comtrol. In fact, it only had one button "Continue". Finally, I gave up and took it to a Panasonic repair shop here in town. I figure after trying to get it to work on another computer that it was problem with the printer although, for the life of me, I can't figure what could be wrong with it. It gave me the same messages whether connected parallel or USB. I'll know in a few days.