reinstalling windows 2000 professional

[candycpw]

Hi Everyone, I am new to this board but I really need help!!!!!  At work I have a Dell 4100.  Current OS is Windows 2000 Professional.  We ran the Operating System CD to click on the option to upgrade the OS.  Now when the screen titled Performing Final Tasks comes up the computer hangs on registeriing components.  If we manually shut down the computer and start again...we get a screen saying attempt re-install again, insert cd and we go through the same thing again until the computer hangs at the same spot........PLEASE HELP!!!!!!!

[hmar]

Try disconnecting anything unnecessary to the installation. It may be hanging on a driver, so if you can remove anything that isn't needed to install the OS, you may get it past, then you can install all your stuff back one piece at a time, so you can see what hangs it.

[candycpw]

Thanks very much for answering.  I'll try that and see if it works....I'll let you know tomorrow after work.  Thanks again....Candy

[Broni]

We ran the Operating System CD to click on the option to upgrade the OS.

Upgrade to what?

[candycpw]

that was the choice it gave me.....upgrade to NTFS or clean instal

[Broni]

I still don't understand. What OS was originally installed on that computer?

[candycpw]

 the original OS was Windows 2000

[Spoiler]

Let me see if I understand...you had windows 2000 and put in a windows 2000 CD and tried to do a upgrade?

Was your goal to get NTFS filing system?

[candycpw]

yes, but i can't seem to get anything now except the screen that the computer hangs on.  How do i get this off the computer when it starts up.  I would even try to do a clean install, but i can't get to that off of the cd anymore.

[Spoiler]

Frankly I would do a clean install.

If you want to do this you need to boot off the CD and follow the screen prompts. Make sure you do a format using NTFS. After this is completed do all the updates from Microsoft.

If you need more help please let us know.