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Author Topic: ieuser.exe problem  (Read 3280 times)

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tee421

    Topic Starter


    Starter

    ieuser.exe problem
    « on: May 28, 2008, 11:54:38 PM »
    When I click on Internet Explorer to access the internet the following message appears:  "ieuser.exe has stopped working".  What do I do to fix this?

    OS Name:  Vista Home Premium
    Version:  6.0.6001
    System Model:  HP Pavillion dv6700 Notebook PC
    Processor:   AMD Turion 64 x 2 Mobile Technology TL-60,  2000 Mhz,  2 core
    RAM: 2 GB
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    stevejohnson1958

    • Guest
    Re: ieuser.exe problem
    « Reply #1 on: May 29, 2008, 08:56:02 AM »
    Did you make any recent changes or add-ons to the Internet Explorer browser...such as a toolbar?

    If so, you may have come across an incompatibility problem that is preventing Internet Explorer from opening.
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    tee421

      Topic Starter


      Starter

      Re: ieuser.exe problem
      « Reply #2 on: May 29, 2008, 03:50:47 PM »
      I'll have to check when my daughter gets home. She if she installed anything.
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      tee421

        Topic Starter


        Starter

        Re: ieuser.exe problem
        « Reply #3 on: May 30, 2008, 09:19:31 PM »
        No toolbars recently installed.
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        stevejohnson1958

        • Guest
        Re: ieuser.exe problem
        « Reply #4 on: May 30, 2008, 10:28:22 PM »
        Okay then...

        Try this:

        Go into your Control Panel...select Internet Options.

        Select the Advanced tab and then press the RESET button at the lower right of the window.

        Let us know if this works...
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