It's me again. One of my friends called to inform me that she has no sound on her computer. Apparently, her boyfriend installed or had someone install and new HDD and a new video card. I had to help her load the drivers for her new video card in order to make it work properly. I did a quick check in device manager and found her sound,video and game controllers were all tagged with a yellow ?. Her sound is on-board and not a separate card. What are we looking at here? New drivers. She's supposed to call me back and I'll get her to check if her Windows audio is enabled and set to automatic.